TestRail by Gurock Room for Improvement

HashemAlhariri
IT Testing Manager at a tech services company with 201-500 employees
It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language. View full review »
Stuart Barker
Test Manager at Zest Consulting
The reporting is quite good but there is room for improvement. For example, when you define different test statuses it produces a dashboard and it creates a pie chart and it tells you what percentage is related to each test status, whether it has passed, failed, work in progress, etc. That needs to be user-definable. We should be able to customize how the reporting dashboard displays information. For example, if I've created a new test and I want to be able to classify that data, most people aren't interested in the granular level of what the test did. They just want to know if it's a pass or fail. This could be improved. We'd like to see more customizable dashboards and analytics. It needs the ability to delete test results. It offers a granular level of detail but it's a pain. It needs the ability to set the results back to untested. It's a bit bizarre that it doesn't let you do that. It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools. Requirements and traceability would also be good additional features to be incorporated into this solution. View full review »
reviewer1154316
Quality Assurance Manager at a financial services firm with 10,001+ employees
I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application. View full review »
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Ioana Haralamb
Project Manager at a tech services company with 501-1,000 employees
There are some features that I'm looking for, but I don't know if they already exist within the solution or not because I haven't had time to look further into it. For example, if I'm interested in integration with some other automation framework, they don't have something like this, it would be ideal if they could add it. I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were. Basically, I'm looking for more integration - especially with JIRA - and more automation. View full review »
Find out what your peers are saying about IDERA, SmartBear, Hiptest and others in Test Management Tools. Updated: January 2021.
455,962 professionals have used our research since 2012.