We performed a comparison between Jira and TestRail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Nutanix and others in Application Lifecycle Management (ALM) Suites."I've never had a bug or a bug message that I needed to open a ticket for."
"There are a lot of different plugins for Jira. Unfortunately, we did not test so many and the big pain point for us is the rigorous handling and the roadmap of Jira. We have a portfolio and structure plugin and we have our story map plugin in Jira"
"Most of my work is keeping track of what's been going on and identifying what is blocking future work. What I like about this solution is you can create a consolidated customized dashboard out of your files to identify what's been going on and identify who has how much data assigned to them."
"Reports, analytics, and a ton of widgets, they are great and intuitive. Perfect for an agile team."
"Jira as a structure has Confluence for documentation, and for what it is offering it is a strong suit with Atlassian."
"The most valuable feature is working with sprints and having the ability to create sprints."
"Provides good output and is user-friendly."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."
"The features that I have found most valuable are that there are various test case templates and test artifact maintenance."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."
"The API to support integration of the homemade automated testing tool."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"The feature that I have found most valuable is the dashboard."
"There are no fields to search or to filter by, mainly the ones which use a data around a date and time when something changes."
"Some of the interfaces, especially on the administrator side and for permissions, are not so clear. They aren't very user-friendly."
"In Jira Cloud, integration with Excel is missing. Previously, I could import our Excel files into Jira, and I could also download a big Jira report in the Excel format, but now, it needs to be manipulated after that, which is not good. It looks like they've done that on purpose, but I don't understand the reason for it."
"The tool should improve its pricing."
"Stability is an area of concern and it needs improvement, otherwise, it's a good product."
"I wish the whole workflow process was easier to set up. You put the requirements in and then you send it to the developer. They get a notification. Then they go into Jira."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"The reports should be more user-friendly."
"The test suite management has room for improvement as well as better reporting."
Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 259 reviews while TestRail is ranked 3rd in Test Management Tools with 21 reviews. Jira is rated 8.2, while TestRail is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas TestRail is most compared with Zephyr Enterprise, Tricentis qTest, TFS, Tricentis Tosca and SpecFlow.
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
ALM Octane integrates easily out of the box with Jira,
additionally, once you DevSecOps users are onboard to Octane,
they will realize Octane does more, so they can reduce their dependence on Jira.
Several of my customers have come to this realization.
Octane is an Enterprise solution, but Jira is not.