Compare Altaro vs Oracle | IT Central Station

Altaro Based on 24 reviews.	Oracle Based on 1435 reviews.
Top Comparisons
Oracle Data Guard vs. Altaro VM Backup Compared 2% of the time.	Altaro VM Backup vs. Oracle Data Guard Compared 3% of the time.
Overview
Information Not Available	The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Sample Customers
Altaro VM Backup: Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox Altaro VM Backup for MSPs: Alpha & Omega Computer Consultants, Chorus	Oracle Data Guard: Athenahealth, Discover Financial Services
Popular Solutions
Altaro VM Backup 7 reviews	Oracle Database 23 reviews Oracle Linux 23 reviews Oracle E-Business Suite 18 reviews
Top Industries
No Data Available	Software R&D Company 33% Financial Services Firm 10% Comms Service Provider 9% Media Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Infrastructure Solution Architect at a tech services company
What is our primary use case?
Our primary use for this solution is for managing backup tasks such as replication,…
Read full review of Altaro VM Backup »

Review 1 of 1

BenjaminArnulf
Senior Director BI & Analytics at Hertz Global Holdings, Inc.
What is our primary use case?
Our primary use case for Oracle Analytics is to offer financials, procurement and HR…
Read full review of Oracle Analytics Cloud »
Huseyin Igde
Expert Security Access Services Administrator at a comms service provider
What is our primary use case?
We use Oracle Identity Management in the middle of all systems. We get the information…
Read full review of Oracle Fusion Middleware »
marksimpson
Development Director at Griffiths Waite
What is our primary use case?
API Platform is used to manage and monitor APIs as they are published to consumers, both…
Read full review of Oracle API Platform Cloud Service »
Anonymous User
User at a manufacturing company
What is most valuable?
Very good analytics Very easy to configure. We share the same file system with Unix and…
Read full review of Oracle Sun ZFS Storage Appliance »
Aftab Mohammed
Manager at a construction company
How has it helped my organization?
It has simplified the process completely, and even though it has many features…
Read full review of JD Edwards EnterpriseOne »

Review 1 of 5

Customer Service

Nándor Tóth
Product Area Manager at a comms service provider
Customer Service: We have not used them yet so I can’t judge. Technical Support: The technical support is fast and...
Read full review of Altaro VM Backup »
Miguel Araújo
IT Manager
We haven't often used the technical support as it was not needed. When we did need it, we received a prompt response...
Read full review of Altaro VM Backup »
Albeez
IT Director at a construction company
Support is good.
Read full review of Altaro VM Backup »
Alain Collard
Owner at a tech services company
Nine out of 10.
Read full review of Altaro VM Backup »
Vasileios Petras
IT Support Engineer at a tech company
Excellent customer support. I only needed assistance during the activation process.
Read full review of Altaro VM Backup »
Ari-Greenbaum
IT Manager at Yad Sarah
I have not used the technical support.
Read full review of Altaro VM Backup »
Anonymous User
CEO at a tech services company
Customer Service: Good Technical Support: Great
Read full review of Altaro VM Backup »
Anonymous User
Senior System/Package Engineer at a tech services company
Customer Service: It's great, the support is good and very fast in providing responses to queries. Technical Support:...
Read full review of Altaro VM Backup »
Anonymous User
Director
Customer Service: Extremely good, and the turnaround is less than a day. Technical Support: Extremely good, and the...
Read full review of Altaro VM Backup »
Anonymous User
Network Analyst III
Excellent.
Read full review of Altaro VM Backup »
Anonymous User
Owner
Customer Service: Their responses are always provided very quickly. Technical Support: I have not yet had to use tech...
Read full review of Altaro VM Backup »
Anonymous User
Infrastructure Solution Architect at a tech services company
Unfortunately, due to the sanctions in my country (Iran), I can't access the Microsoft support team. By doing this...
Read full review of Altaro VM Backup »
Anonymous User
Senior Support Consultant
Technical support is good, i.e., if you keep up the maintenance agreement.
Read full review of Altaro VM Backup »
Anonymous User
Information Technologies and Security Specialist at a tech services company
Fantastic support crew, always ready to give sound advice on setups. They actually listen to complaints/feature...
Read full review of Altaro VM Backup »
Anonymous User
Solutions Architect at a tech services company
The technical support for this solution is excellent. I'd give it a rating of nine out of ten.
Read full review of Altaro VM Backup »
Anonymous User
Security Engineer at a comms service provider
Customer Service: 10/10. Technical Support: 10/10.
Read full review of Altaro VM Backup »
Anonymous User
Senior Support Consultant
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Altaro VM Backup »
Anonymous User
Infrastructure & Support Engineer
Customer Service: Customer service is excellent, and provides polite and prompt replies to emails. Technical Support:...
Read full review of Altaro VM Backup »

Review 1 of 18

Suk Kim
senior managed consultant at a tech services company
I rate technical support in Korea very high.
Read full review of Oracle Solaris »
Julio Pastro
Oracle Consultant & DBA - Cloud Support Engineer at Amazon Web Services
Oracle always works well in terms of support, and if you need extra assistance you can escalate your case, but at the...
Read full review of Oracle VM »
Franck Pachot
Technology Leader Oracle / Senior Consultant at a tech consulting company
Good when we can provide a reproducible test case
Read full review of Oracle Multitenant »
Abhishek Ghosh
Director at RC Ghosh Group of Companies
I would rate technical support as a 10 out of 10.
Read full review of MySQL »
Syed Jaffar Hussain
CTO at a tech services company
Not applicable yet.
Read full review of Oracle Exadata »
CihanGedik
IT Consultant at a tech services company
We opened a support ticket for the installation.
Read full review of Oracle Database Appliance »
Berhard Saragih
Project Manager / Oracle Peoplesoft HCM Functional Consultant at a tech services company
Technical support is good.
Read full review of PeopleSoft »
Prabhu Meena
Senior Associate at a financial services firm
FIve out of 10.
Read full review of Oracle Coherence »
Anonymous User
Database Administrator (DBA) - Oracle 11g at a tech company
Their tech support it good.
Read full review of Oracle Database »
Anonymous User
Database Development Leader at a tech company
Customer Service: I rate customer service 8/10. Technical Support: I rate it 8/10. My experience with Oracle Support...
Read full review of Oracle Exadata »
Anonymous User
HR Consultant
The technical support depends. Overall, they're good. You've got some that are really, really good and you've got...
Read full review of Oracle HCM Cloud »
SuriRachapudi
HCM Consultant at a tech services company
We haven't had to contact technical support.
Read full review of Oracle HCM Cloud »
Anonymous User
Oracle DB A
We get our support through the Oracle Support help desk ticketing system. It's good. We have two types of support....
Read full review of Oracle Enterprise Manager »
Anonymous User
Applications And Database Operations Manager at a tech services company
Technical support is 8/10.
Read full review of Oracle Linux »
Anonymous User
Consultant / Cloud CRM and ERP solution provider at a tech services company
The technical support is very good.
Read full review of NetSuite ERP »
Anonymous User
Academic application support at a university
The technical support is very good
Read full review of MySQL »
Anonymous User
Principal WebCenter Architect at a pharma/biotech company
9/10
Read full review of Oracle Java Mission Control »
Anonymous User
Software Engineer, Banking Officer at a financial services firm
Every couple of weeks we need support. We always use the community, and as long as the issues have happened before,...
Read full review of Oracle Enterprise Manager »
Anonymous User
Vice President, Global Technology at a financial services firm
We use it when we have issues. It's pretty good. They have a very good support model. You create a service request...
Read full review of Oracle Database »
Anonymous User
Infrastructure Principal Director at a tech services company
Technical support can be patchy, particularly a couple of years back, the number of support personnel with exadata...
Read full review of Oracle Exadata »
Anonymous User
Lead App Adviser at a tech services company
Technical support is good. We get answers that we need within a couple of days. They are knowledgeable.
Read full review of Oracle Enterprise Manager »
Anonymous User
Sr. Linux Systems Administrator at a tech services company
I would give technical support a rating of 8/10. Most of the calls I placed with Oracle for support were handled as...
Read full review of Oracle VM »
Anonymous User
Principal Analyst System at AFDB
In terms of tech support, we have our own technicians. But, we did register for their help. When we register a call,...
Read full review of Oracle OBIEE »
Anonymous User
Senior Engineered Systems Consultant at a tech consulting company
We received very good technical support.
Read full review of Oracle Exalogic »
SenEnt299245
Senior Enterprise Architect at a healthcare company
Technical support is very costly. We tried to connect our healthcare systems with Oracle, and it needs a lot of...
Read full review of WebLogic Suite »
Anonymous User
Database Administration Principal at a tech services company
The level of technical support is quite low compared to the software level. It's hard to find a skilled specialist...
Read full review of Oracle Database »
Anonymous User
DBA at a religious institution
The technical support is terrible. When I search on Google, I get more answers than from the Oracle support team. For...
Read full review of Oracle Exadata »
Anonymous User
Senior BI/DWH Developer at a tech services company
I can't rate technical support, because I don't ask for help from OTN. Whenever I find any errors or have any issues,...
Read full review of Oracle OBIEE »
Anonymous User
Business Owner at Techno Consulting
To me its like a lottery, if I am lucky I get a support engineer who knows what they are talking but many a times you...
Read full review of Oracle Enterprise Manager »
Anonymous User
Developer at a non-profit
The support site is the only bad thing I've seen with Oracle. Unless you type in the exact right words, you don't get...
Read full review of Oracle E-Business Suite »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Altaro vs Oracle

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is most valuable?

How has it helped my organization?