Compare BeyondTrust vs tools4ever

BeyondTrust

Based on 109 reviews.

tools4ever

Based on 8 reviews.

Overview

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

Information Not Available

Sample Customers

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

Tools4ever IAM

CentraState Healthcare System, Chino Valley Unified School District, City of Marietta, Colby-Sawyer College, Culver City Unified School District, Fitchburg State College, Harrison College, Havas

Tools4ever Password Management

Colby-Sawyer College, Community Bank of Florida, Harrison College, Havas, Needham Bank, Northland International University, Pinellas County School District, Regina Catholic Schools

Popular Solutions

BeyondTrust Remote Support

6 reviews

BeyondTrust Endpoint Privilege Management

10 reviews

BeyondTrust Privileged Remote Access

16 reviews

Tools4ever HelloID

0 reviews

Tools4ever Password Management

0 reviews

Tools4ever IAM

0 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

13%

Government

Comms Service Provider

Computer Software Company

14%

Comms Service Provider

12%

Educational Organization

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rich Longo
Vice President of Sales at ServicePro
We used it all the time in my previous organization. We don't use these tools here in my current organization. We...
Read full review of BeyondTrust Remote Support »
Vinay Dabas
Senior Sales Engineer at ForgeRock
We use Password Safe to protect privileged identities and privileged access. The difference between any PAM and IM is...
Read full review of BeyondTrust Password Safe »
Marlin B Pohlman
Consultant at Visdom
We deploy it for customers as part of ISO 27001, 27701, and HITRUST. We do managed QMS. We go into a customer that is...
Read full review of BeyondTrust Endpoint Privilege Management »
CyberSecurity33
Cyber Security Engineer at a recruiting/HR firm

Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
Software Consultant at a financial services firm
We are using BeyondTrust DevOps Secrets Safe for all the security, such as logins, minimum privileges, Safe, and VPN.
Read full review of BeyondTrust DevOps Secrets Safe »

Review 1 of 5

Anonymous User
Senior Systems Administrator at a pharma/biotech company

Read full review of Tools4ever Password Management »
Anonymous User
Works
We use HelloID for ourselves and our customers. It helps us manage all access to our applications. In our situation,...
Read full review of Tools4ever HelloID »
Anonymous User
Chief Technology Officer at a tech services company

Read full review of Tools4ever IAM »

Review 1 of 3

Customer Service

Chella Chalapathi
Senior Technical Program Manager at Infosys
The support team who are interfacing with us, are excellent. They are on time for any response, but probably what I...
Read full review of BeyondTrust Remote Support »
Adhiseshan Gunasekaran
Technical Lead at a financial services firm
I would rate technical support as nine out of ten. Technical support is really good. If we need help, we contact...
Read full review of BeyondTrust Password Safe »
Hartmann OLLIVIER De MONTAGUERE
IT Messaging Collaboration L3 Consultant at ATLANSE (missioned at BNP Paribas CIB)
I would rate technical support a three out of five. They take too long to fix issues, but that could be the fault of...
Read full review of BeyondTrust Password Safe »
Lance Jones
Information Technology Operations Manager at a educational organization
I have used their support. Every time I've used it, they have been very useful and beneficial. It has not been one of...
Read full review of BeyondTrust Privileged Remote Access »
Sean Rall
Lead Developer at a computer software company
They are very technical. I have only engaged with support twice when we were migrating from an older appliance to a...
Read full review of BeyondTrust Privileged Remote Access »
Anil Kumar 1
PAM Security Consultant at Cybersec Consulting
The solution's technical support is good. Whenever we raise any case, they try to solve it as soon as possible.
Read full review of BeyondTrust Privileged Remote Access »
SteveJenovai
Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix
Technical support is pretty solid. There's probably a little bit of room for improvement, however, we can get help...
Read full review of BeyondTrust Privileged Remote Access »
Charles Newman
Architect at a tech services company
Customer service and support are great!
Read full review of BeyondTrust Password Safe »
Kazi Ibrahim Khalil
Senior Executive (Cyber Security) at SSL
Our company will be contacting the product's technical support soon.
Read full review of BeyondTrust Privileged Remote Access »
Brenda Baloyi
Network Engineer at Wire Speed Systems`
Whenever we log a support ticket, the support persons respond very promptly. They are very quick.
Read full review of BeyondTrust Password Safe »
Chris Derjany
Security Solutions Architect at a tech services company
I never had a problem for which I needed their technical support. The product is simple and easy to use. Our team is...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Presales manager at a security firm
Based on the feedback from my colleagues who have never complained about the technical support, I would say that the...
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Software Consultant at a financial services firm
The customer service team is okay. I've had a few issues with them, but they were reasonable. However, I have one...
Read full review of BeyondTrust Endpoint Privilege Management »
Star Tseng
Senior Technical Consultant at a tech services company
I would rate their technical support as a nine out of 10. I have a technical support contact in Singapore.
Read full review of BeyondTrust Endpoint Privilege Management »
Nestor Mauricio PenaTorres
Project Manager at a financial services firm
We had local support and nothing more.
Read full review of BeyondTrust Remote Support »
Anonymous User
General Manager at a tech services company
The support for the solution is not very good, they could improve by being quicker.
Read full review of BeyondTrust DevOps Secrets Safe »
Owen Nunez
Security Engineer at Protego Trust Bank
We were down early Friday, and we tried to get a team to help us. It took a whole weekend. They need to be better at...
Read full review of BeyondTrust Password Safe »
Anonymous User
Director CTO Office at a tech services company
I don't deal with technical support but I haven't heard any complaints. I think they're okay.
Read full review of BeyondTrust Remote Support »
Anonymous User
Sr. Manager Cyber Security at a manufacturing company
Their support line is good. They're familiar with the product, and they have expertise with the product. So far, any...
Read full review of BeyondTrust Endpoint Privilege Management »
CyberSecurity33
Cyber Security Engineer at a recruiting/HR firm
Customer Service: I would give a 9/10. Whenever I have had any questions or issues with licenses or renewals, the...
Read full review of Leiberman RED Identity Management [EOL] »
Juma Alshehhi
System Administrator at MOI
The solution's technical support is good.
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Head of Communications at Stadt Winterthur
We deal with a person from the vendor to handle our maintenance, and we never have to contact technical support...
Read full review of BeyondTrust Privileged Remote Access »
Faraz Abbasi
Security Engineer at Dig8Labs
The response time and the responsiveness, the level of support that they provide, is tremendous. I have worked on the...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Online Banking Product Development and Testing Manager at a financial services firm
Customer Service: 10 out of 10. They have great participation, knowledge, ownership and communication. Technical...
Read full review of BeyondTrust Remote Support »
Hiren Mistry
Cybersecurity Architect
I didn't like it at all, but that was about two years ago. I'm not on the site anymore. I was the architect, and...
Read full review of BeyondTrust Password Safe »
Anonymous User
AD System Administrator at a government
The technical support is through our vendor.
Read full review of BeyondTrust Password Safe »
Anonymous User
Tech Support Manager at a retailer
Customer Service: 10++++ Technical Support: 10++++++
Read full review of BeyondTrust Remote Support »
Anonymous User
DESKTOP RESEARCH at a recruiting/HR firm
Customer Service: 8/10 Technical Support: 10/10
Read full review of BeyondTrust Remote Support »
Anonymous User
Application Specialist, Application Operation Digital Advisory & Application Services at a tech services company
I would rate the technical support as a nine out of 10. They are polite, quick, and good with follow-ups.
Read full review of BeyondTrust Remote Support »
Anonymous User
IAM Senior Solutions Architect at a tech services company
I used to work there. I know this stuff by heart, so I don't need to call them.
Read full review of BeyondTrust Privileged Remote Access »

Review 1 of 30

Anonymous User
Works at a tech services company
You can always reach out to their supportdesk. The level of expertise is very high as well.
Read full review of Tools4ever HelloID »
Anonymous User
Regional Head IM Security NAM at a consultancy
Customer Service: Very good. Technical Support: Excellent.
Read full review of Tools4ever Password Management »
Anonymous User
Chief Technology Officer at a tech services company
Customer Service: Customer service from Tools4ever has always been great. They don't necessarily have a "Customer...
Read full review of Tools4ever IAM »
Anonymous User
Senior Systems Administrator at a pharma/biotech company
Customer Service: Customer service at Tools4Ever is excellent. They are quick to respond to voice-mail or e-mail....
Read full review of Tools4ever Password Management »
Anonymous User
Network Specialist V at a government
Customer Service: Good customer service. Technical Support: I received good tech support when we needed to migrate...
Read full review of Tools4ever Password Management »
Anonymous User
Works
Technical support is fast and reliable when we need them, but we stopped needing them after the first few weeks.
Read full review of Tools4ever HelloID »
Anonymous User
Works
Our consultant answers our questions almost immediately.
Read full review of Tools4ever HelloID »

Review 1 of 7

Technical Support

No Data Available

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