Elastic vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Elastic
Based on 31 reviews.
ServiceNow
Based on 128 reviews.
Top Comparisons
Overview
Elasticsearch is a search server based on Lucene. It provides a distributed, multitenant-capable full-text search engine with a RESTful web interface and schema-free JSON documents. Elasticsearch is developed in Java and is released as open source under the terms of the Apache License. Elasticsearch is the second most popular enterprise search engine. Shay Banon created Compass in 2004. Elasticsearch BV was founded in 2012 to provide commercial solutions around Elasticsearch and related software.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
ELK Elasticsearch: HotelTonight, Perceivant, Docker, Green Man Gaming, Xoom, AutoScout24, TheLadders, Center for Open Science, Parleys, Tango
Loom Systems: Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Popular Solutions
Top Industries
Software R&D Company
41%
Comms Service Provider
13%
Media Company
8%
Government
6%
Software R&D Company
43%
Comms Service Provider
10%
Government
7%
Media Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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