Compare NAVEX vs Splunk

NAVEX

Based on 10 reviews.

Splunk

Based on 403 reviews.

Sample Customers

EthicsPoint

Con-Way Freight

Splunk Cloud Platform

Mindtouch

Splunk On-Call

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Splunk ITSI (IT Service Intelligence)

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

Popular Solutions

NAVEX Global

0 reviews

Splunk Enterprise Security

73 reviews

Splunk Cloud Platform

28 reviews

Splunk SOAR

24 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

12%

Healthcare Company

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

14%

Government

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Associate Director Internal Audit at a university

Read full review of NAVEX Global »

Review 1 of 1

Raul Lapaz
Cloud Sec Eng at a pharma/biotech company
We utilize the Splunk Cloud Platform for log ingestion related to security and troubleshooting purposes.
Read full review of Splunk Cloud Platform »
Thana Sekara
Build Managememnt System lead at JLL
We have around 38 virtual machines, including the desktop. We have filled our gap network. Splunk Enterprise monitors...
Read full review of Splunk Enterprise Platform »
Anonymous User
IT Security Operations Manager at a retailer
My company's use of Splunk Incident Intelligence ranges from log correlation to security incidents.
Read full review of Splunk Incident Intelligence [EOL] »
Steven Bochniewicz
Security Architect at University of Maryland
We have a couple of different use cases. A lot of it started out in our security space, and we have use cases related...
Read full review of Splunk SOAR »
Genrlmgr67
Senior Security Engineer at a government
Our primary use is intrusion detection and analysis. It is a great product because it is intelligent and does...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Anonymous User
Executive Director at a non-profit
When we've needed support, their tech support has been outstanding. They've been available. If there's an upgrade,...
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Anonymous User
Policy Project Manager at a healthcare company
Technical support is great. I think that's one of the top things. My co-worker and I cannot complain about the...
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Anonymous User
Paramedic/Caas Coordinator/ Command Officer
I would give technical support a ranking of 10. Even when we have had issues, I have contacted them and they were...
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Anonymous User
Administrative Assistant at a university
Customer Service: My experience is that they are professional and always ready to assist as best as possible. Each...
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MgmtAnalyst196
-- at a performing arts
Customer Service: The support is always there, would like it to be 24/7, since we are a hospital, however the daytime...
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Anonymous User
Associate Director Internal Audit at a university
I would like technical support to get back to us a little more promptly. They weren't bad. It was a day and a half...
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Anonymous User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company
I would rate technical support with a 9 out of 10.
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Anonymous User
Owner at a tech consulting company
Technical support is excellent. They have excellent technical support. They're very responsive. They are always there...
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Anonymous User
Director of Compliance at a healthcare company
In general, the technical support is pretty good. They're not always super quick at getting back to us, but they do...
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Anonymous User
Quality Improvement Director at a healthcare company
10/10
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Review 1 of 10

JOEL MUNDOH
Splunk Administrator / Architect at MetLife
The quality of support depends on the individual use case and how we configure the solution.
Read full review of Splunk ITSI (IT Service Intelligence) »
Rishabh Gandhi
Senior Security Analyst at Inspira Enterprise India Pvt. Ltd.
We have not yet contacted Splunk's technical support, but we do get regular emails from them providing some context...
Read full review of Splunk Enterprise Security »
Sneha Golhar
Senior Engineer at Wipro Limited
The support team is supportive and quick to respond. Splunk offers Platinum, Gold, and Silver support. With the...
Read full review of Splunk Enterprise Security »
Dishank Saxena
Site Reliability Engineering Manager & DevOps Lead Global at a tech vendor
I've contacted support multiple times. Their service is average. They are not very quick.
Read full review of Splunk ITSI (IT Service Intelligence) »
Chetankumar Savalagimath
Delivery Manager at a tech services company
The technical support is good. However, there is a lot of delay nowadays. The last time we raised a case, it took...
Read full review of Splunk Enterprise Security »
Peder Illum
Consultant at Medcom
We really haven't had any technical issues where we involved Splunk's support.
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Assistant Manager System at a financial services firm
Technical support services are lacking, especially after you buy the product. They aren't as helpful or responsive as...
Read full review of Splunk Enterprise Security »
Anonymous User
IT Operations Manager at 3M Company
Customer service has been very responsive to our needs.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Splunk Administrator at a government
Splunk's support is very good, but because the cloud environment was pretty new, I ran into a couple of stumbling...
Read full review of Splunk Cloud Platform »
Gopinath Jyothi.
Splunk Architect at a tech vendor
The technical support is good, but not excellent.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Insider Thread Consultant at a manufacturing company
I haven’t contacted the support team. I reach out to the internal expert. My searches and my requirements are very...
Read full review of Splunk Enterprise Security »
Anonymous User
Foundation Technology Specialist at a insurance company
Customer Service: I haven't had the need to log any critical issues. Most of my support tickets have been revolved...
Read full review of Splunk Enterprise Security »
Anonymous User
IT System Developer/Admin at a manufacturing company
The customer service/technical support was helpful and they answered my questions as best they could.
Read full review of Splunk Enterprise Security »
Nadine S.
Security Engineer
The support team is usually very receptive and answers quickly.
Read full review of Splunk Enterprise Security »
Anonymous User
Lead Splunk Architect at a financial services firm
In my opinion Splunk has three levels of support. First level is their forum (Splunk Answers). The Forum is very rich...
Read full review of Splunk Enterprise Security »
Olivier Ntumba
Network & Systems Administrator Individual Contributor at T-Systems
Technical support is fairly good. We are satisfied with their assistance.
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Lead Developer, Solution Analyst at a university
Technical support is okay, although they are not as quick to respond as I believe they should be. I feel that some of...
Read full review of Splunk Cloud Platform »
Jesse Gan
IT Director at Administrative Office U.S. Courts
In our company, we have a Splunk consultant who is very good at providing a solution. So far, I have not had any...
Read full review of Splunk Enterprise Security »
Anonymous User
Senior Manager, Analytics & Insights at a consultancy
We have contacted the support and most of the reasons we have contact support has been project-related. For example,...
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Securityps67
Security PS Supervisor at a tech services company
I'm not an end-user, so I'm not supposed to open any end-user cases. However, the team that receives requests from...
Read full review of Splunk User Behavior Analytics »
ManojSingh
Senior security consultant at a comms service provider
Splunk's support is good. The process was smooth and they provided sufficient support, so there was no need to...
Read full review of Splunk Enterprise Security »
Anonymous User
Business Analyst at a retailer
I can say that support is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Software Engineer at a logistics company
Their technical support has been very good. I have not had to use it a whole lot because we have pretty good and...
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Engineer at a integrator

Read full review of Splunk Enterprise Security »
Anonymous User
Network Operations Center Engineer at a tech company
Support is at a level one department and I am responsible for managing both IT support and node engineers. I am...
Read full review of Splunk Enterprise Security »
Siraj Moosakoya
Senior Network Administrator at Tawasul telecom
We have not contacted technical support.
Read full review of Splunk Infrastructure Monitoring »
Anonymous User
Cybersecurity Analyst at a energy/utilities company
The team we're working with right now is extremely helpful, and it's easy to coordinate with them and get them...
Read full review of Splunk SOAR »
Anonymous User
Security Engineer at a recreational facilities/services company
Their technical support sucks. My engagement with their technical support was for a product which they basically took...
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Anonymous User
Technical manager at a tech services company
Technical support is customer-friendly.
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Anonymous User
Security Operation Center Analyst at Sadad
We don't use technical support because we are under sanction. We use our own knowledge and team to implement and to...
Read full review of Splunk Infrastructure Monitoring »

Review 1 of 30

Technical Support

No Data Available

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