NAVEX Global Reviews

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Jim Haden
Real User
Paramedic/Caas Coordinator/ Command Officer
Feb 01 2017

What is most valuable?

The most valuable features include: * Ability to access our documents from mobile devices, computers, or anywhere else... more»

How has it helped my organization?

It has given us the ability to see the actual policies the way that they were intended to be written and utilized. We... more»

What needs improvement?

* Recent product update led to confusion. * Need to adapt the product for less computer-literate and older users. *... more»

What's my experience with pricing, setup cost, and licensing??

I know that my superiors are looking at a product that's maybe cheaper because the pricing was fairly expensive. But I... more»

Which other solutions did I evaluate??

We did use a previous solution before I was the one that was pushed for NAVEX Global. We used a paper system and it was... more»

What other advice do I have??

* Do your research. * Find out what exactly you want the product to do. * Find out how many man-hours you can save by... more»
CraigCook
Real User
Executive Director at a non-profit with 501-1,000 employees
Nov 03 2016

What is most valuable?

We use the PolicyTech solution for our agency's policies and procedures. Their solution allows for a workflow process for development of... more»

How has it helped my organization?

It has improved the way my organization functions in a couple of different ways. One is when a process problem occurs. Sometimes, prior to the... more»

What needs improvement?

It's really been a good solution. Maybe the only thing with room for improvement is the reports. We pull reports on a weekly basis. Each... more»

Which other solutions did I evaluate??

We actually were working with PolicyTech even before NAVEX purchased it. Prior to this, we were using paper-based solutions. PolicyTech was the... more»

What other advice do I have??

We have found that hosting the solution in our own servers made more sense for us. They do have hosting solutions, where you can use software as... more»
Find out what your peers are saying about MEGA HOPEX vs. NAVEX Global and others in GRC.
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Director5ca8
Real User
Director Risk And Internal Controls Services with 1,001-5,000 employees
Feb 27 2017

What is most valuable?

The end-user interface is excellent.

How has it helped my organization?

We use it for whistleblowing-type inquiries and reports. They're adaptable as to how we want it to have our processes to work, i.e., either the... more»

What needs improvement?

It's not the product so much that needs improvement, especially for somebody who doesn't spend a lot of time with it, because I have a lot of... more»

Which other solutions did I evaluate??

We have not used any other solution before. We had a home-grown system that we outgrew and we decided that we needed to upgrade; so we chose to... more»

What other advice do I have??

You just have to have the time to do it. I just could not focus on that and could not make that an immediate goal to accomplish. I have other... more»
MgmtAnalyst196
Real User
-- at a healthcare company
Jan 29 2018

What is most valuable?

The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable. The... more»

How has it helped my organization?

8/28/17 - The fact that we do not have to track down 1200 staff, on 3 shifts has helped tremendously. The majority of... more»

What needs improvement?

Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper... more»

What's my experience with pricing, setup cost, and licensing??

We have it hosted onsite, however the mobile aspect of the software is very interesting and unavailable to us. I would... more»

Which other solutions did I evaluate??

No, it was previously all manual. As of today I still have quite a few manual manuals to switch over to the system,... more»

What other advice do I have??

Absolutely purchase it, but you do need to have a plan of attack ahead. Talk to people who have it to get their... more»
Ombudsman925
Real User
Ombudsman | Dispute Resolution Program | U.S. at a energy/utilities company with 1,001-5,000 employees
Jan 31 2017

What is most valuable?

I like the notifications piece. It keeps you from having to go into the system unnecessarily. It’s nice to receive notifications of new cases. It's pretty easy to work with.

How has it helped my organization?

Employees sometimes need multiple avenues for expressing their concerns. Sometimes, they're just not comfortable allowing people to know who they are. I like the anonymous feature... more»

What needs improvement?

The one thing that I noticed was, it times out sometimes. Maybe that's a feature that they might have already fixed. When you're in HR, or doing what I do, sometimes you're in the... more»

What other advice do I have??

The company is always timely. They always have good suggestions, and they always have quick fixes for me. My experience has always been great. For others looking for a solution, it... more»
Ilene Hirsch
Real User
Policy Project Manager at a healthcare company with 1,001-5,000 employees
Nov 04 2016

What is most valuable?

My role is to facilitate policy management for the organization. We have two Policy Project Managers and our role is to enable consolidation,... more»

How has it helped my organization?

It's a nice product and it really helps process. I think PolicyTech provides a lot of guidance in how to use the product.

What needs improvement?

We're using a lot of pieces of PolicyTech right now, but there are still things we haven't done yet. We're still learning and growing with it.... more»

What's my experience with pricing, setup cost, and licensing??

We have a set number of concurrent licenses. I don't know how it compares to other products like this.

Which other solutions did I evaluate??

PolicyTech is the first solution like this for policies that's been used.
Aline Tatom
Consultant
Owner at a tech consulting company with 51-200 employees
Nov 03 2016

What is most valuable?

The most valuable features are that it’s web based, they're constantly upgrading it and it meets the requirements.

How has it helped my organization?

It's a document control system. It stores our documents. They're available on everybody's computers.

What needs improvement?

The reporting functions are terrible. They're not very user friendly. There are also implementation support issues, as I’ve mentioned elsewhere.... more»

Which other solutions did I evaluate??

We didn't have a previous solution. We were just using folders on Windows Explorer. The reason that we switched or that we decided to use this... more»

What other advice do I have??

One other thing that is not that great about PolicyTech is their implementation support. They basically just tell you what the features are, as... more»
Mary Wherry
Real User
Quality Improvement Director at a healthcare company with 51-200 employees
Oct 26 2016

What is most valuable?

* The accountability of staff compliance with reading policies/procedures * The automated clearance process * Easy storage of policies and... more»

What needs improvement?

Uploading PDF’s is more time consuming and you have to go in and out of multiple screens/functions. If I want to upload a completed contract,... more»

What's my experience with pricing, setup cost, and licensing??

Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable.

Which other solutions did I evaluate??

No. I administered the staff at the State of Nevada who completed the informal bidding process of three different products in this line. At that... more»

What other advice do I have??

This is a very intuitive software program. As with any new product, you need your champion(s), starting with administration, and the set up... more»
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What is NAVEX Global?

NAVEX Global’s integrated suite of proven ethics and compliance software, training and services equips organizations to identify and contain compliance risks and threats. Whether you need one solution or our full suite, our flexible, scalable solutions make ethics and compliance programs more effective—and easier to manage and measure.

More than 12,500 clients—including 95 of the Fortune 100—around the world trust us to power their ethics & compliance programs.

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Training: NAVEX Engage Online Compliance Training Video, Course Library

Visit: Navexglobal.com

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Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus


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