We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and Savision Live Maps based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"It is a very stable product."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"It is very helpful to be able to apply rule-based routing to alerts."
"This application pulls data in 15 seconds. You can imagine the enormous amount of data which streams through."
"Users no longer need to depend upon the console for a compatible Java version. Now, users can directly learn the version, perform all their actions, and see all of those performance-related issues."
"Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand."
"JVM memory monitoring and connection pool monitoring are valuable features."
"The insight it gives into the applications that it's actually applied to, and the flexibility to do many things with those metrics, and also feed your own metrics from external sources."
"CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity."
"It helps us prioritize application performance issues. It has assisted triage where we can drill down and see where exactly the problem lies."
"The time it takes to track problems in applications is the most valuable return that we have from this solution."
"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."
"The solution is a little obsolete."
"The solution's support service could be better."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The pricing could be better."
"BMC's online documentation is often incorrect or incomplete."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The following need improvement: 1) Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). 2) Support of new application server technologies, time to adopt new versions of them. 3) Dashboarding capabilities (as with all other vendors). 4) Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. 5) Mitigation of SPOF – PostgreSQL database, behind Team Center."
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"System incident analysis and performance monitoring need improvement."
"Java Console uses too much memory."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful."
"The initial setup is complex."
"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."
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