We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and Instana Dynamic APM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I like the event management part."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It is a scalable solution."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The tool is flexible enough to be customized based on customer requirements."
"I believe that the ease of use and UI is great"
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The triage can find the root cause for pent up issues."
"Now, we know we have a problem, because there is a primary layer of alerting or metrics monitoring put in place, that is the good part."
"Service maturity when you can retrieve the normal metrics for every major aspect of each module and delivering this info to the correct eyes."
"If we see something that we need to change or monitor, we can get it scripted pretty quickly."
"Crash analytics goes down to the level of code you need to check."
"The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe."
"This application pulls data in 15 seconds. You can imagine the enormous amount of data which streams through."
"It helps us prioritize application performance issues. It has assisted triage where we can drill down and see where exactly the problem lies."
"With Instana, the interface and the UI are very simple to use."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"Its GUI is really good and it easy to understand for non-technical users."
"It's great for monitoring services and applications."
"The most valuable feature of Instana Dynamic APM is auto-instrumentation."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The product must provide more AI capabilities."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"It would be better if the initial setup and deployment were more straightforward."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"More modules for less popular applications and better documentation."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"I would like to see intelligence, deep intelligence or deep analytics."
"Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."
"They need to add support for new frameworks, or at least provide a broader guide/perspectives to add them to monitoring specific agents to retrieve metrics with thresholds as a reference to guide the customer as to where they must go to achieve this."
"The product displays some graphics and sometimes we want to have some different metrics in the same graphic but it doesn't display in the same scale, so it's quite complicated to see the metrics. If the product would be able to manage a double scale, it would be perfect."
"The reports are a key part of APM in my vision because it is through them that we manage to generate the evidence to direct the development team and operational support to address. However, we can not extract the information of the tool through reports. We have needed several times to use screen print screen, CTRL + C and CTRL + V."
"Upgradability to it is a project instead of a patch. If it was actually an automated process to where it just fed updates to our product that would be great. Now, we have to spin up an effort to actually upgrade the solution."
"It should be easier to install or set everything up. "
"Technical support needs to be more responsive and address support tickets more quickly."
"New Relic has a better UI in terms of how it presents the data."
"We'd always like to see additional functionalities."
"Its SLI and SLA features need improvement in setting up alerts."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"They could improve the product’s dashboards and provide more dashboard options."
"The integration could be improved with more plugins or open API."
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