We performed a comparison between ARIS BPA, IBM Case Foundation, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."The matrix model makes building relations easier."
"I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions."
"The most valuable features are business process modeling and reporting."
"The ease of use is the most valuable. I have tried a number of BPMN packages, and I find the user interface of ARIS BPM easier and more intuitive than others. If your team is knowledgeable on BPMN, it is really pretty easy to figure out on your own because it adheres to the standards extremely well. I have tried Bizagi, BizFlow, and a variety of such solutions, and I just liked ARIS BPM better."
"There is a module designer, that one is very powerful and it creates very good reports."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."
"The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."
"The most valuable feature is its stability, which is why we are using it."
"The content management is great."
"It is easy to set up workflows that notify the user depending on certain events."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The client and the IBM content navigation are the solution's most valuable features."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The solution is scalable."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"It's not so complex to design what you need to."
"Kofax TotalAgility is stable."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"It needs external API and the ability to navigate back, similar to "Back" in web browser."
"The interface is a little archaic."
"I would like to see the reporting aspects improved."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"Since this is a design tool, seamless interface to make the process flows executable."
"The workflow approval process could be represented better in the overviews."
"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."
"Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration."
"The service as it currently stands is out-of-date and lacks flexibility."
"The cloud version could use more stability."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The interface needs to be more user-friendly."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"There are some features that could be enhanced like the document viewer"
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Lacks sufficient inbuilt features."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"There needs to be more accessible certification and better pricing."
"Sometimes there isn't enough accuracy when it comes to extracts."
