We performed a comparison between Broadcom DX Application Performance Management, Dynatrace, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data."
"JVM memory monitoring and connection pool monitoring are valuable features."
"We are able to easily and quickly find some of the problems with the applications and coding, and some of the performance problems."
"I have found Broadcom DX Application Performance Management to be scalable."
"The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. The technical support provided for the solution is also an advantage."
"The way these tools show the information is very useful. this is a tool that records information from Java and .NET applications, and obtain information about how many times an method has been call in a period of time (usually 30 sec), how many times respond in this span of time or is delayed or stall."
"The initial setup is straightforward."
"Being able to pull in and merge the infrastructure and application data."
"Real time monitoring helps reduce downtime. It saves a lot of time in determining what is the likely cause of an issue an end user may be experiencing."
"They have a feature that allows you to monitor the user, and we are able to create a VIP customer."
"The solution has a very good user interface."
"Quick root cause analysis"
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"One aspect of development is the concept of continuous improvements. There are key screens in our applications. We get identification, through Dynatrace on its own, that these are our top ten slow preforming screens."
"It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics."
"Finally, we have 100% visibility on website performance, including third-party sources."
"The solution primarily drives system information, and I believe it works fine."
"The most valuable feature is the monitoring of Windows and Linux servers."
"It is very good at monitoring Microsoft Server."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"This is a product that does more generally than any of the competing solutions."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"We enountered stability issues. They were mitigated by performance tuning within infrastructure."
"User interface - CA is moving towards HTML5, but still a lot is Java, old fashioned, non-customizable and not user friendly. It’s look and feel is still too technical."
"Technical support is slow to respond and also asks redundant questions."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay."
"Upgradability to it is a project instead of a patch. If it was actually an automated process to where it just fed updates to our product that would be great. Now, we have to spin up an effort to actually upgrade the solution."
"There are several areas that could be improved in Broadcom DX Application Performance Management. One of the main areas is user experience monitoring, which is currently not available. Additionally, they need to develop a solution that is compatible with OpenShift 4, as their current solution only works when an agent is installed within the image, which is not possible in OpenShift 4 as it removes the agent."
"The reports are a key part of APM in my vision because it is through them that we manage to generate the evidence to direct the development team and operational support to address. However, we can not extract the information of the tool through reports. We have needed several times to use screen print screen, CTRL + C and CTRL + V."
"The interface is getting a little old."
"The initial setup was challenging for us. However, it was complex until you grasped the nuances of the product and the building blocks."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time."
"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."
"Our environment is very complicated anyway, so the initial setup was a bit of a struggle, but only because we have so many applications and JVMs that we have been working on for long time."
"I'd like to see native support, because we're launching native apps in multiple countries so we really want to have a really good feel for how those apps are going and how well they're performing, if there are issues."
"So far, we have not achieved the benefit of preventing issues."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The solution should be more user-friendly and offer a better user interface."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"It would be a much better product if Microsoft provided management packs with the product."
"The solution’s initial setup is difficult."
"The initial setup should be easier to complete."
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