We performed a comparison between IBM Tivoli Business Service Manager, ScienceLogic, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The most valuable feature of this solution is the efficiency."
"When it comes to features, the power pack is the most valuable."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The best feature is the highly flexible graphs."
"Dynamic Component Mapping is key and unique."
"It is simple."
"The tool is quite easy to deploy, and it offers very good support."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"Power packs."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"It can send messages to our ticketing system."
"It's easy to use."
"It takes a lot of the headache out of managing your data centers and software in other places."
"It is a user-friendly product that requires almost no maintenance."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"They need a little more self-service."
"They should improve their support process and add chat."
"ScienceLogic could improve the implementation, it could be made easier."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should add CLI command modes and scripts for high performance."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"The product must educate its strategic partners for deployment."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"The solution can be improved by expanding to cloud usage."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"Of course, price is always an issue with Microsoft and could be improved."
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