We performed a comparison between Alibaba Cloud, Amazon AWS, and Microsoft Azure based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in Infrastructure as a Service Clouds (IaaS)."Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"It is easy to set up."
"We use the product for storage and as a VPN."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"It is a scalable product. So, scaling up or scaling down is possible."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"ECS is the most valuable feature of the solution."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The solution can scale well."
"I like the storage, all the codes like Lambda and Amazon EMR."
"Security, quick deployment, and scalability are the top three features for me."
"The solution can scale quite well."
"I am impressed with the solution's EC2 EKS."
"It's a flexible solution."
"Setting up AWS was pretty easy. It was straightforward to set up, and it took us a year to develop and migrate our mobile banking solution to the AWS cloud. Our migration experience was quite positive."
"AWS is constantly growing in features with every new version. It's a good cloud provider with excellent availability. The integration is good, and their security products are interesting. Amazon is always innovating and delivering new products to customers."
"It is easy to use and flexible."
"The solution provides multiple well integrated services which happen to work together seamlessly and provide flexibility and scalability for use cases all around the industry."
"The scalability is the most unique feature. Whenever our user count is high, and utilization of our application results in high use of resources, Microsoft Azure automatically scales our application so that users can access it without any issues or errors. Microsoft Azure gives you the flexibility to scale your applications up and down at any moment. It is quite easy and impressive."
"The platform's user-friendliness eliminates the need for lengthy training periods, enabling swift navigation for new users."
"Microsoft Azure has proven to be beneficial for our organization due to its quick deployment capabilities. Setting up virtual machines or any required infrastructure is fast."
"The incorporation of several kinds of storage, such as SSD Premium, enhanced the performance of machines."
"The management part of it is good. Its UI is simple to use. The cost management and billing part is also good. These are the top things that I like in Azure."
"Azure offers broad compatibility with both structured and unstructured data. For example, we use PostgreSQL for storing Azure's official data and manage various types of data, including tabular and image data, accommodating the storage of all data types we handle. So, in many ways, Azure simplified the data storage and management needs."
"The solution should have more integration."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"It is not robust."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The user experience must be improved."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The solution needs to improve its graphical user interface."
"It could be made cheaper. I know we spend a lot of money each month on AWS."
"While feasible, custom configuration will be more time consuming than standard."
"The web console of AWS is not so user-friendly."
"Recently we had a long conversation about functionality that is missing in Alexa — in Mexico, specifically. Alexa for Business is a service and platform that Americans can use to make a call to an Amazon Echo device or a telephone via the app. But in Mexico, we are not allowed to use that technology. This is a significant disadvantage of AWS for those living in Mexico."
"Scaling is an area that can be improved."
"Their support can be improved. In some cases, their support is not as proficient as it can be. They should be quicker at getting back."
"Faster API response times and an improved console experience would be better. Enhanced performance across APIs and the console would streamline our workflows."
"Setup is somewhat complex."
"The price could be improved as well as the interface speed, and technical support."
"The scalability could improve."
"The solution could improve by providing a better user interface and more organized workflows."
"There was a time when the solution was updated on their side and all of our functions stopped working. This issue could be worked on to prevent it from happening in the future. They must give us the information of when they are going to updates on the platform side so that we can take the appropriate measures on our side as well."
"I would like to see all of the cloud providers be more compatible with each other."
"The solution's initial setup was a bit complex in the beginning."
"The cost calculation for the services can be an unclear aspect which makes it difficult to estimate the expenses incurred accurately."
"The management portal can be confusing sometimes. We have difficulty navigating the menus because the terminology is unclear, especially when referring to the content or actionable items."