We performed a comparison between ARIS BPA, Comindware Tracker, and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Also, the UML parts have been improved very much in the last two years. And it's very powerful now to combine the BPMN and UML parts in the product, because you can make a connection between them, so that you have the right interoperability between them. So if you're doing data modeling, you can use your class diagram and bind that to the BPMN part."
"The ease of use is the most valuable. I have tried a number of BPMN packages, and I find the user interface of ARIS BPM easier and more intuitive than others. If your team is knowledgeable on BPMN, it is really pretty easy to figure out on your own because it adheres to the standards extremely well. I have tried Bizagi, BizFlow, and a variety of such solutions, and I just liked ARIS BPM better."
"The tool has good navigation."
"It brings transparency and 360-degree views of end-to-end processes."
"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."
"The solution is user-friendly and easy to expose."
"Process Modeling or Process Mapping/Documentation. This is the most comprehensive tool for capturing the process details. Any organization who wants to embark on a BPM journey, process mapping/documentation, lays the foundation for the BPM led implementation."
"The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"Customize workflow processes visually and interactively."
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"I love this software because this software helps me to increase team productivity day-by-day."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable feature is its stability, which is why we are using it."
"The solution is scalable."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"The client and the IBM content navigation are the solution's most valuable features."
"It's very easy."
"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."
"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."
"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"Displaying role allocation matrix models in ARIS Connect needs improvement."
"Create simple data uploader."
"The reporting capabilities and the ability to create custom reports need to be simplified and made easy so that people even with a good functional understanding of the tool can leverage it to create their own custom report."
"In terms of improvement, the app could use some small details and functionalities."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"This solution lacks API integration with some popular websites."
"I would like them to offer a one-time payment plan that one can choose."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"The initial setup seemed a bit complex, and there is no great documentation."
"If your organization has only a few team members then this tool is not suitable."
"The initial setup can be quite slow and finicky."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"90% of the feedback we receive states that the UI is not very user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"There are some features that could be enhanced like the document viewer"
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The cloud version could use more stability."
"The solution can be quite expensive."
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