We performed a comparison between Basecamp, Jira, and Wrike based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"What I find valuable about Jira is that it's an ecosystem. Sometimes, it does not provide the best in class solutions, but it's so well integrated. You will not have many problems with integration."
"JIRA's technical support is absolutely fantabulous. I had used it in the past when I was working at my previous organization. And when we wanted to link it with a framework, they helped us out with the API we were looking for."
"The product is good, stable and very cost-effective for small teams."
"We use it for capacity planning. We need to gauge and assess whatever is coming to our pipeline and then everything comes to the pipeline, appears as a pic, and then based on that, we create the story points and we take it from there."
"Integration is good."
"The monitoring, flexibility and tracking are really good in Jira."
"It is user-friendly, and you can manage your project according to the methodology you want. It is also easy to configure."
"Great for tracking my development team's productivity."
"The solution is stable and reliable."
"It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."
"This is a good tool for project progress tracking and sharing tasks with internal and external parties."
"The most valuable feature of Wrike is the tag functionality."
"We utilize time tracking and reports most often."
"The product is intuitive. It is easy to learn and update. You can follow the project from the beginning till the end with the help of the solution. The tool helps to update the project in seconds."
"Visibility and organization are the most valuable features of Wrike."
"We can easily write down the tasks and reorganize them as well as have a progression index. Wrike offers several views including a kanban view and Gantt chart view."
"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"We'd like to use it with non-Agile projects in the future, however, right now, it is a very Agile-focused product."
"It would be ideal if the solution could be available as a mobile application."
"Jira is a little bit old fashioned, it could be more user friendly."
"Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed."
"it would be helpful to have a better tutorial for learning and to have a better understanding of what the features are and what they do."
"There needs to be an easier way to capture a few metrics. I wish there was an easy way for Jira to explain to me what has been added after the sprint has been done. Currently, it is a bit difficult for me to tell. In addition, when rolling over stories from one sprint to another, it is kind of difficult for me to find out how many story points were actually rolled over without going into Jira and doing an analysis. I wish Jira would somehow aggregate that information for me so I can easily report about it."
"If they want Jira to be the one-stop shop of the view of all of your deliverables, not just from a defect tracking perspective, but also from a requirement perspective, a code perspective, and a testing perspective, it needs to pull out more data and work better as an integration tool."
"Stability is an area of concern and it needs improvement, otherwise, it's a good product."
"The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly."
"On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks. One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow. Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently."
"It would be great if they could develop more reporting."
"We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience."
"What annoys me with Wrike and things that I would like to improve is that you need to have a very organized workflow that everyone in the company follows, and only then will Wrike work."
"The response from the website is a little bit slow, and the tool is too expensive for a small team."
"Wrike needs to be more responsive to community requests for new features."
"We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version."
