We performed a comparison between AppDynamics, Broadcom DX Application Performance Management, and ITRS Geneos based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good."
"It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
"We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"AppDynamics' most valuable feature is Business iQ, which is based on analytics."
"I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure."
"Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"It helped to find quick solutions for specific business transactions."
"The most valuable feature of Broadcom DX Application Performance Management is its very light model with monitoring of servers and network items."
"The deep-process instrumentation gave us an opportunity to understand application process performance in detail."
"Being able to pull in and merge the infrastructure and application data."
"Enables me to monitor multiple servers, applications, resources, and users"
"We are able to easily and quickly find some of the problems with the applications and coding, and some of the performance problems."
"Deep Dive and Transaction Analysis Triage capability."
"Crash analytics goes down to the level of code you need to check."
"The insight it gives into the applications that it's actually applied to, and the flexibility to do many things with those metrics, and also feed your own metrics from external sources."
"The clean and colorful UI and easy to use options like snooze and active times."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"It needs strengthening in the database tiers."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"The Log Analytics feature is a bit complicated."
"In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"The cloud licensing needs to be improved. It's quite pricey."
"It could be a little more flexible in configuration on the back end."
"Rolling out version upgrades is a difficult job at times."
"CEM needs to be simplified, because it causes too many interruptions in our daily work."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"Very often, we use tools such as Kibana or Jaspersoft for dashboards and reporting on CA APM data because CA APM’s old interfaces do not reflect well in modern displays, compared to those new tools."
"I would like to see intelligence, deep intelligence or deep analytics."
"I would like them provide more guidance on specific tuning of monitoring options to avoid unacceptable overhead."
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"The interface is getting a little old."
"One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"It needs to be easier to configure, especially with the JMX plugins."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Data visualization – real time and historical – is a weakness."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
More Broadcom DX Application Performance Management Pricing and Cost Advice →
