Atlassian Confluence Reviews

The business analysts use Atlassian Confluence for project documentation and use case stories. I use it primarily for dashboards and KPIs that are set for programs. Most people are comfortable using Atlassian Confluence.

This solution should have customized dashboards that could be built by the user and connect to the data and filtering mechanisms to create dashboards. It will be great for any C-level executive to monitor their KPIs rather than depend on somebody else to create them. So, the dashboards should be improved.

I have been using this solution for about ten years. It is mainly deployed on cloud.

We don't have any issues with stability. We have about 200 users of Atlassian Confluence.

We don't have any experience with technical support.

We have used Zoho, Salesforce, Bamboo and Trello. They almost all work the same because I've seen things done differently. Whether you do project management or documentation, you can choose a solution that's friendly for developers and easy to understand and pick up quickly. I would not say one is better than the other, and each solution has its abilities. Atlassian Confluence seems stable, and we don't have a problem. When dealing with compliance, some of our projects need people and PCI nest compliance, so we also have to look at tools hosted in the manner in which they comply with these standards. IBM products meet some of those requirements.

All things in Atlassian Confluence are set up on cloud. The clients have their administration teams, and they extend an account for our developers, our PAs, and our managers on these platforms. So we don't set up anything. The administration team sets up the Jira accounts on cloud. GitLab and GitHub are set up on-premises while keeping the code version internally. Setup is not a major issue because most of these things are very simple, and you have instructions.

I rate the price an eight out of ten, with ten being a good price and one being a high price. Pricing is not a problem, and you might have other products with lower rates. For bigger companies, price is not a problem because there is always a budget, and the clients fund it. However, if the price gets cheaper, it will be better for users.

I rate this solution a seven out of ten.

We used this solution to create and manage shared documentation, as well as managing the team details and giving visibility of attendance and absence to all team members.

This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance. 

The document creation features of this solution are also very impressive.

We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option.

We always found this solution to be stable.

I would advise new users of this product, to begin by creating simple documentation, and then move on to using macros and the different features provided, once they know how the solution works.

I would rate this solution as 10 out of 10.

Our different business units use it for different purposes. We have analysts, developers, DevOps team members, project managers and product managers using it. All these roles use it for artifacts for the jobs they need to do. 

The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents.

You can add different tables and text and format it for different purposes. The integration with JIRA and other tools is quite useful. The different plugins for different purposes are also great. 

The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins. 

I have used this solution for eight years.

This is a stable solution. We have not experienced any cases of instability.

You need extra time and money to make it useful for a large number of people.

The initial setup is rather straightforward. 

If you are looking for a simple solution to generate documents and artifacts in one place and a simple tool for rules of privacy of this information, I would recommend Confluence. 

If you have a large number of employees or complex processes, you need to have extra time and money to develop tools for Confluence. It doesn't have a pre-built solution for difficult cases for cross functional teams and connections of subjects.

I would rate this solution a seven out of ten. Confluence is a good collaborative tool for work with artifacts of documents, but it has room for improvement. That's why I would rate it a seven and not eight or nine.

We use Atlassian Confluence for project documentation. It works as a repository of documents. We can write documents, including tutorial information, technical manuals, and other company procedures.

The product has a valuable feature for quick verification of documents.

There could be an option to collaborate with other users while editing the documents. We have to wait for other users to edit and release the document to make further changes or updates.

We have been using Atlassian Confluence for one and a half years.

The product is very stable. I rate its stability a ten out of ten.

We have 125 Atlassian Confluence users in our organization. We use the tool every day. I rate its scalability a seven out of ten. The lack of a collaboration feature affects the scalability level.

I have used SharePoint before.

I rate Atlassian Confluence a six out of ten. I advise others to look for other tools if they want a feature for collaboration.

I use Confluence for project documentation and team collaboration.

With Confluence, everything is in one place, so it's easy to find documentation. This means we don't need to use other tools, like SharePoint.

Confluence's best features are very easy content writing and publishing. It also has good integration with other Atlassian products, Jira in particular.

Some elements of the user interface could be more user-friendly, including embedding diagrams. In the next release, I'd like to see better integration with diagramming tools or software architecture.

I've been using Confluence for a few years.

Confluence is stable and dependable.

Confluence's scalability is good and can handle many parallel users.

Atlassian's technical support is good.

Positive

The initial setup was easy and happened in the background.

We used an Atlassian support company for the initial deployment.

Confluence charges an extra fee for analytics.

I would recommend Confluence to other users because it's easy to use and integrates well with other documentation tools. I would give Confluence a rating of eight out of ten.

The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information.

From what I have used of the user interface it is good.

I have been using Atlassian Confluence for approximately a couple of months.

Atlassian Confluence could improve the stability, there are timeouts sometimes.

Atlassian Confluence is scalable.

We have a local vendor that I use for support if I need it.

We used the vendor to implement Atlassian Confluence.

Atlassian Confluence is a good solution, I am not sure of the price but if it is expensive it is worth it. You pay for quality.

I rate Atlassian Confluence a nine out of ten.

It is linked with the documentation tools. SourceSafe is very quick and a more stable tool, especially for online multi-usage. Microsoft Project Service is much worse from when I was using it 10 years ago, but I don't have recent experience with it. With Atlassian Confluence, maybe the user interface is poorer, but the use of it is much more dimensional and stable.

I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it.

I can put my workspace and tasks under related documentation. I can put it heuristically on the portal, so I can see everything and the comments, and the document, the outputs, and the coding links. I can put down all the photos and see all of the portfolio in one shot, as a summary.

The user interface could be improved.

I have been using Atlassian Confluence for more than 10 years.

My personal experience is related to the R&D process, R&D funding process issues, and R&D funding projects. I'm responsible for project management, program management, or department-related IT consultancy and also software development project teams. For the last 10 years, I have also been responsible for R&D project management and all of the process management of R&D centers, so government and funding organizations' process.

We are just analyzing many programs to enhance our project management tools, agile management and agile projects.

We have been using the JIRA platform recently, and tools for documentation and some custom internal tools that departments have just developed for us.

The solution is stable.

I don't know how scalable it is, but it's enough for 10 or 20 partners of companies to use it online.

In our company, especially with the development teams, we had more than 100 people using the solution.

I used Microsoft Project Server for almost two or three years. It's very hard to concentrate or consolidate the portfolios of resources in different projects. It's very hard to manage. There was too much administration that we had to do, so we stopped using that tool. 

I think Atlassian is better because it includes all the features that a PM or a project team needs.

I would rate this solution 8 out of 10. 

I would recommend this solution to others.

I use the solution in my company for documentation purposes. Most of our company's release notes are present on Atlassian Confluence for client review and for the processes we use in our organization. All the details about the new features of the upcoming releases and all the stuff related to the company policies, like employee engagement and everything else that should be documented, are present in Atlassian Confluence. I use Atlassian Confluence for document-controlling purposes.

The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.

I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective.

There are some issues with the templates in Atlassian Confluence. In our company, when some team members try to edit the templates in the product, they get stuck. There were complaints about the templates being less refined. When the components increase in the template, the product's users in our company get stuck, making it in an area where improvements are required.

It would be great if Atlassian Confluence could integrate with Microsoft Teams since it would allow our company to use just one tool instead of two.

The quality of the technical support needs improvement.

I have been using Atlassian Confluence since 2020. I am a user of the tool.

Stability-wise, I rate the solution as eight out of ten due to the high memory consumption of the product, specifically its IaaS and not the SaaS version.

Scalability-wise, I rate the solution a seven out of ten.

The tool is suitable for all types of companies. Many enterprise-level companies use Atlassian Confluence because they have lengthy processes that run for years. The aforementioned area prompts enterprises to choose Atlassian Confluence for their documentation.

Even though my company is able to open tickets with the tool's support team, we haven't gotten all of our issues resolved. I rate the technical support a six out of ten.

Neutral

With Atlassian Confluence, there are two types of setup processes available. My company uses the on-premises version of the product. My company also uses its own infrastructure to host Atlassian Confluence. Our company also uses the SaaS version of the product. In general, both versions of the product are being used for different projects. I think the SaaS version of the product does great in terms of memory and everything. The on-premises version of the product is a bit old but is more secure and preferred by our clients since they feel that their documents are safe in an on-premises setup.

In terms of the tool's ability to ensure better productivity of the team in our company, I would say that the old versions of Atlassian Confluence consume too much memory while also using Java libraries.

I don't think that the product ensures better communication between my team members.

It is secure to share documents through Atlassian Confluence. Documents shared via Atlassian Confluence cannot be edited or modified until and unless they are reviewed by the specific person for whom they are meant.

Though not to a large extent, my company has used Atlassian Confluence's integration capabilities. In our company, there were a few products for which we had to review the links with the clients and review the documentation, which was not much. I think Atlassian Confluence has much more to offer, but my company hasn't explored it that much.

If I consider large volumes of pages and space, I would say that the tool works fine with large virtual volumes of pages and spaces, but not all the time.

I recommend the product to those who plan to use it.

I rate the tool an eight out of ten.