CA Performance Management Room for Improvement

Travis Blablack
Manager Network Operations at a energy/utilities company with 10,001+ employees
I'm still working on consuming all the features that I have today, so ask me this again in a year. I would say right now, we're in the midst of adaptation and adoption with this tool, so everyday it seems like there's something new I'm discovering that helps us in our business. I think it would be helpful having a more comprehensive set of certifications, if you will, so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part. View full review »
Supervis4b56
Supervisor Of Event Management And Monitoring at a insurance company with 1,001-5,000 employees
Since the direction is more cloud-oriented, I would like to see what modules or functions they are putting out there to say, "Hey, this is what we are doing to monitor your cloud or help monitor that issue." As we move more towards the cloud, we have to monitor what in that space can I do with the CA PC tool in that environment. View full review »
NetworkS4cce
Network Specialist
This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now. I don't know what the latest version has, all the nice, new features, until I get that project underway. View full review »
it_user489675
Senior Consultant at a tech services company with 10,001+ employees
Every product has room for improvement. It could be a little easier to integrate new metrics. View full review »
Infrastr4a17
Infrastructure Services Engineer Sr, Enterprise Network at a insurance company
Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under. I would say for the most part, most of the improvements I would identify would be on individual reports that are produced by PM, that we instrument to be produced by PM. They may not necessarily do everything we want them to do. View full review »
SeniorSy38e7
Senior Systems Engineer
It would be helpful if CA provided online training for its customers. Whenever a release happens, the latest version, we have meetings with CA meeting and they explain the latest features and enhancements, which is really helpful. But then I'm training my internal support on our tool, if there were any training that CA provided directly, online, that would be good. View full review »
Jeremiah Dinardo
Network Engineer at Wells Fargo
* Global synchronization errors. Sometimes it just does not finish in time due to the load. * When it goes through discovery, or whatever it is doing on the back-end that slows it down, sometimes we get some failures with it. * On the NFA ipv6 support, they still have not fully supported it. It is huge for large enterprises. Since we are out of registered IP space, we are moving to ipv6 and we expect our vendors to move with us, and they have not delivered yet. That is a contention point for us. * They need to improve on response times for development stuff, bug fixes and enhancement for the turnaround times. View full review »
Distinguf436
Distinguished Engineer at a tech vendor with 10,001+ employees
What we want to see: * More integration inside of Spectrum and integration of role-based access. * Our admins must be able, not only, to analyze the data, but combine the data. * Admins must be in a role-based administration feature. * That is looking at the site under administration, and saying, "What is the daily job if an alert is coming on?" View full review »
Infrastr4a17
Infrastructure Services Engineer Sr, Enterprise Network at a insurance company
CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours. We would also like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance. View full review »
TeamLead1ec1
Team Lead at a insurance company with 10,001+ employees
I would like to see open integration with tools like Splunk, ExtraHop, and NetMRI. There are some areas in the technology right now, like with VMs, where we are lacking with our abilities to get inside the VM to monitor traffic within the machine. View full review »
Consulta1872
Consultant at a tech vendor with 11-50 employees
The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data. View full review »
PrfMgmt2510
Consultant Engineer at a healthcare company with 10,001+ employees
Product has issue collecting IP SLA data. View full review »
Zaldy Biete
Global Network Operations | Infrastructure Services at a healthcare company with 1,001-5,000 employees
For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth. View full review »

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