DX Performance Management Review

Gives us consolidated network infrastructure monitoring and reporting

What is our primary use case?

Most of of our CA suite is for network infrastructure monitoring, reporting, and fault management.

What is most valuable?

The most valuable of CA Performance Management is consolidated network infrastructure monitoring and reporting.

What needs improvement?

For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

With CA PM, I haven’t encountered any stability issues.

What do I think about the scalability of the solution?

I haven’t encountered any scalability issues.

How are customer service and technical support?

The CA support team has been very helpful, including chat and engineering support.

Which solution did I use previously and why did I switch?

We haven’t used a different solution.

How was the initial setup?

Initial setup is complex.

What's my experience with pricing, setup cost, and licensing?

I do not handle the pricing, but they should provide more scalable licensing for the product.

Which other solutions did I evaluate?

Since I inherited CA products in this job, choosing CA PM was the first choice for compatibility.

What other advice do I have?

You need to have a CA support representative on the call during implementation and upgrade to eliminate issues.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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