CA Unified Infrastructure Management Reviews

4.1 out of 5 stars
 (57)
08eb020a 2fff 4366 b344 8ab47a4d8662 avatar
Consultant
Monitoring Tools Specialist (Contractor) at a tech services company with 1,001-5,000 employees
Sep 25 2016

What is most valuable?

Monitoring: Time to Threshold in a single pane-of-glass approach. * Dynamic groups allow for sets of infrastructure to have monitoring applied automatically in a type of ‘policy-based monitoring’. * Dynamic groups allow for configuring sets... more»

How has it helped my organization?

We are currently migrating from an IBM Tivoli solution. CA UIM will improve effectiveness of monitoring, increase visibility of IT infrastructure, reduce time to fix (MTR) and lower solution maintenance. In a large organization, CA UIM has... more»

What needs improvement?

Parts of the Unified Management Portal are not written in HTML5. I would like all components (Portlets) to be HTML5. This would increase the speed and responsiveness of the site, and possibly improve the appearance. Improved network... more»
Anonymous avatar x80
Real User
Senior Monitoring Administrator at a tech services company with 501-1,000 employees
Jun 25 2017

What is most valuable?

The main feature for us is its flexibility with their message bus and their API to make it do what you need it to do, since everyone's different. There is flexibility in the SDKs to customize it.

How has it helped my organization?

It really depends on where you're coming from. In 2009, we were working with Nagios -- before it was UIM and called Nimbus -- and weren't particularly unhappy, but there was an executive decision to go in a different direction. We were... more»

What needs improvement?

Although this may not work based on our environment, but topology discovery and root cause analysis would be nice to have. Right now, we don't have the RCA and rootcon topology awareness. It may be in the new version, but based on our... more»
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Anonymous avatar x80
Real User
Monitoring Engineer at a tech services company with 1,001-5,000 employees
Dec 31 2017

What is most valuable?

The convenience of both the web portal as well as the thick client. We are able to go in and actually leverage the thick client for a nice, easy drag and drop solution. It works out really nicely, especially for our front-end team. The team... more»

How has it helped my organization?

It's the outcome of our being able to perform our job and gather the information we need in order to provide value to our customers. The real value is our being able to pull all the historic data that we need in order to gather every little... more»

What needs improvement?

Usually it's reliability issues. Some of the components don't always function as intended, or don't function as you would think they should. To give a specific example, within this product there are individual probes, and each of these probes... more»
Anonymous avatar x80
Real User
Manager at Neuroses IT
Nov 28 2017

What is most valuable?

Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple. The second major feature is the user-friendly interface. It's the best feature for our customers, because we are the implementers of the software. It's easy for us to install and configure the product, but... more»

What needs improvement?

This is a very complex question, because it depends on the customer's needs. Some customers need more network capabilities, but UIM is all about IT monitoring. It's an all-inclusive software. It's difficult to become the best in monitoring all of the parameters in technology. Some customers want extended capability in the network, or the system overall. But it's... more»
Anonymous avatar x80
Real User
Production Analyst at a university with 1,001-5,000 employees
Jan 03 2017

What is most valuable?

I believe that the fundamentals and the logic of how UIM is set up is very stable. We like that the fundamentals support providing metrics and alarms. I feel it provides the essentials. That is, to extract data from an environment and present... more»

How has it helped my organization?

I haven’t been in my current position for too long. I definitely noticed that UIM provides a level of reliability in our operating center for the people who actually implement the alarms. When an alarm comes in, they're responsible for making... more»

What needs improvement?

We're just hoping to see the growth in different functional areas so that it's a little bit more dynamic. The other enterprise suites that they're trying to bundle up are great. I think that the core functions of the product itself are great.... more»
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What is CA Unified Infrastructure Management?

CA UIM provides a single, unified platform that allows you to monitor your entire IT environment, both inside and outside the data center. It offers the ease-of-use and simplicity associated with point IT monitoring tools, featuring a unique powerful architecture with a lightweight footprint. At the same time, it delivers enterprise scalability and multi-tenancy that power some of the most complex infrastructures.

Also known as
CA Nimsoft Monitor, CA UIM
CA Unified Infrastructure Management customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

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