Cisco ISE (Identity Services Engine) Initial Setup

BP
Lead Network Engineer at a educational organization with 1,001-5,000 employees

It was pretty straightforward. It was not complicated at all.

We deployed it in a week and rolled out BYOD. We moved that over from ACS to Cisco ISE within that week, so it was pretty simple.

Today, we just have it integrated with ISE, but it sits in our data center with our core networking. We consider it essential. If it is not available, then productivity suffers.

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Brad Lossing - PeerSpot reviewer
Manager Network Operations at RAND Corporation

Just getting the solution up and running was quick. Getting it to do what we wanted took us about six months. I didn't take class for it. I had the documentation to go with, but it was version 1.0.

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Vergin Mansour - PeerSpot reviewer
Network Engineer at a manufacturing company with 10,001+ employees

In terms of the difficulty level of implementation, it was great. At the same time, it was a little bit time-consuming because you need to switch from whatever model that you had with all of your nodes, which in our case was a lot. We utilize at least 1,000 nodes. 

It's very easy for you once you know how to create a new node on ISE. It's very easy to understand how to do it and click on that process but when you're moving a whole entire system into that, it tends to be a little bit hectic. 

We deployed it ourselves with my team. However, we did consult a reseller a couple of times as well as customer support any time we ran into issues. 

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Buyer's Guide
Cisco ISE (Identity Services Engine)
May 2024
Learn what your peers think about Cisco ISE (Identity Services Engine). Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.
Solomon Okonta - PeerSpot reviewer
Network Architect at Great Canadian Gaming Corp

The initial setup was straightforward because we were familiar with what we wanted. When we encountered an issue with the policies, we opened a task case, and it was resolved quickly.

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Wayne Cross - PeerSpot reviewer
Director of Cyber Security at Borden Ladner Gervais LLP

I was involved in the initial setup. I manage the networking team. While I don't necessarily push the commands in, I go through architecture sessions with my team, sign off on it and make sure that what it's doing is worth it, it's my budget. I have to get involved.

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MI
Technical account manager at a tech services company with 201-500 employees

It's pretty good when it comes to supporting an organization across a distributed network but it's not easy to implement. It requires a lot of expertise. It requires a full understanding of your environment and the traffic flow.

Our clients have it in multiple locations. At the same time, there are multiple SSIDs on the wireless side and each SSID has a different function for a different group of users. It's not like there is just one set of policies. It has to be multiple policies and sometimes the policies cross each other when moving from one campus to another campus.

Deployment requires a minimum of two solid engineers. One can focus on the network side and the other one can focus on the ISE side.

The way you establish trust is that you first have to "untrust" everything and then you set your points and your profiles and, based on that, you build your policy.

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Aaron-Brown - PeerSpot reviewer
Network Engineer at Universal Health Services, Inc.

We have a distributed deployment model. They're all virtual appliances, distributed geographically.

We've got six ISE nodes. Everything is redundant and distributed across multiple data centers. We then used them again for 802.1X, TACACS, and other authentications and policies.

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SM
IT Security manager at a energy/utilities company with 201-500 employees

The initial setup was very simple. Everything was set up within an hour thanks to assistance from the onboarding teams from Duo and Cisco, and our network administrator. They got it set up and reviewed a bunch of options with us. It was a very easy and nice process.

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Brad Davenport - PeerSpot reviewer
VP of Technical Architecture at Logicalis

The deployment experience with ISE in the early stages was without a doubt, very daunting. There is a huge number of things that you need to understand about the existing infrastructure, about the existing customer environment to properly deploy that solution. As time has gone on, however, the designers and the developers of that software have begun to create wizard, have begun to create additional upfront deployment tactics within the tool itself so that essentially a journeyman network engineer or security architect can deploy the minimum level of functionality right out of the box.

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Darren Hill - PeerSpot reviewer
Technical Consultant at a computer software company with 1,001-5,000 employees

I think Cisco is fairly straightforward in terms of device admin. 802.1X  is quite easy to deploy. As you then start to look at guest access, profiling, posture, and that type of thing, it does ramp up a little bit and we get a little bit more involved. Some stuff is straightforward and other is not as much. 

Generally, over the last few years, it's been mainly deployed on-prem, but we're now starting to see a shift. Users are really willing to move to cloud with Azure-type deployments. I'm doing some labs this week because we're seeing so many requests for cloud.

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Adarge Ekholt - PeerSpot reviewer
Network Engineer at a university with 1,001-5,000 employees

Overall, I would say our implementation is fine, but we do hesitate on major releases just because we've had some issues in the past, and rolling back is difficult. We don't want to go down that path especially because it is so critical for us.

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Laurence Mcbride - PeerSpot reviewer
Senior Business Systems Analyst at a financial services firm with 201-500 employees

We were nearly a 100 percent Cisco shop at the time that we selected the product. We had a couple of failed implementations when trying to get it installed. That was likely because we didn't hire the right expertise to assist. Everybody understands the components of it, but when you put it all together, it is just very scientifically complicated.

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TA
Network Analyst at a healthcare company with 10,001+ employees

When it comes to deployment of the Cisco ISE, we actually did it in-house. However, we also have a Cisco rep that we work with directly within Cisco's organization, who actually works directly with our company. As a result, the Cisco rep and the on-premises internal IT team were able to deploy it.

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FA
Network Engineer at Lawrence Livermore National Laboratory

As far as I know, it was fairly easy. We didn't have a lot of problems with it. One of our other guys deployed it. I wasn't with him, but I didn't hear that there were a lot of problems with it, so it was fairly easy. The same guy had deployed it on the unclassified networks, so he had experience with it.

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Roy Pinheiro - PeerSpot reviewer
IT Manager at a financial services firm with 1,001-5,000 employees

The product's implementation was done by my team, along with handling virtual operations too. The setup is simple to do. However, the policies of the solution are a bit complex.

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Jeffry Pereira - PeerSpot reviewer
Network Technical Lead at a energy/utilities company with 10,001+ employees

The initial setup was complex. The main part was the certs, especially the X.500 certs with LDAP. Azure Directory is a little bit smoother, but I prefer LDAP.

It's deployed for internal switch access. It's purely for switch access and role-based access.

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CN
Network Operations Supervisor at McCoy's Building Supply

The deployment of ISE is definitely more complex than other things, but it's inherent because there's a lot of prep and planning to set up how you're going to handle certain types of devices.

You start realizing that you hadn't even thought of some things and accounted for other things. Definitely, it's a big exercise in prep work. It involves filling out questionnaires and keeping spreadsheets on everything on your network. That said, it was eye-opening and a good experience, but there's definitely quite a bit of work to set up ISE.

We're juggling a lot of things at one time, so it took six months to deploy. A lot of that was not dedicated to ISE, and we were still doing the other parts of our job throughout the process.

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Gustavo Pena - PeerSpot reviewer
Services Director at XByte SRL

The deployment is complex. It takes four or five to deploy it.

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EV
Senior Network Engineer at a tech consulting company with 11-50 employees

I was not involved in our organization's first iteration of Cisco ISE. We've since migrated and modernized our Cisco ISE deployment, and I've been heavily involved in that. 

The ease of deployment depends on the environment you're deploying in, understanding what use cases you have out there, and understanding what kind of endpoints you're exposed to or exposing your network.

Overall, Cisco ISE's initial setup is not overly complicated right now. But since our organization is moving into a multi-vendor or managed services contract, we're bringing in many vendors like Meraki, Juniper Mist, Aruba, and Fortinet. That's when things get complicated because they don't all use the same type of authorization results.

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GV
Sr. Architect at a pharma/biotech company with 10,001+ employees

Initially, it is always challenging. Once you get the gist of the deployment, it becomes normal and straightforward afterwards.

Definitely make sure you install ISE in a distributed fashion. Make sure there is a lot of high availability. Otherwise, if your ISE goes down, then you won't be able to authenticate your endpoint. It is better to install ISE in a high availability solution.

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Adam Boldin - PeerSpot reviewer
Network Architect at Tarrant Regional Water District

The initial deployment was pretty straightforward. It's very simple to just turn the box on and plug into it. You go through a couple of settings and then you can log in to the GUI and pull in all the other nodes that you want.

After the gear came in, it took us about a day to deploy it. I started by implementing it at the local campus. That way, if I broke anything, I could just walk down the hall and not have to drive anywhere.

I stood up the first cluster, and then it was another engineer and me who worked on deploying it out to all the buildings. We started out in monitor mode, to see what it would do if we had turned it on. Once we had remediated anything that looked like it was authenticating incorrectly on the wired network, we went to closed mode and that's where we are now.

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Romildo Junior - PeerSpot reviewer
IT Business Manager at Telefónica

I can't speak to how the setup goes. I'm not working directly in deployment. What I've heard from my customers, for example, is that it is not difficult to set up, however, it may be to run all the features.

What I've heard is the first setup is very, very easy and to do some adjustments is very easy, however, when you want to go further in the configuration, that could be a bit easier.

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Batu Akalin - PeerSpot reviewer
Corporate Information Technology Security Manager at AG ANADOLU HOLDİNG A.S.

The initial setup is not simple. I don't consider our deployment to be complete because we were unsuccessful at trying to use the majority of the features. The fact that we can't solve these problems is why we are searching for another solution.

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WG
Senior Network Engineer at a financial services firm with 10,001+ employees

The initial setup process is complex since there are so many big components. It depends on a lot of other systems starting from the device to the end user. That's quite complex. Also, if something goes wrong, it is challenging since it needs someone who knows about the endpoints to get things right.

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EM
Network Engineer at a hospitality company with 10,001+ employees

I've just been involved with the secondary deployment, using the ISE on our wired ports.

It was pretty straightforward. It was funny. We did it during COVID so it was really easy when nobody was in the office to implement the solution. It kind of worked out that way, when there was nobody in the office.

But otherwise, people have started to come back and we haven't had really many issues in terms of authentication. It's really easy. People have wired in and if their client has the right cert, it's been a breeze. They've been authenticated and it takes a minimal amount of time.

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Andres Lopera - PeerSpot reviewer
Technical Leader at Línea Directa S.A.S / Aplicación e Ingreso

The deployment was a little complex, but not because of the solution. It was more an issue for our people because it was a mindset change.

It took us about six months to deploy. Because we didn't have a previous solution, we just deployed it one department at a time across our four departments.

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Elshaday Gelaye - PeerSpot reviewer
Lead Technical Architec at Commercial Bank of Ethiopia

Setting up this solution wasn't that difficult for me because I was involved with all of these projects. We implemented everything last year and deployed a portion of the modules integrated into our environment. It wasn't that difficult to install and apply to get these permissions.

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Ahmed_Shalaby - PeerSpot reviewer
Senior Cyber Security Engineer at Beta Information Technology

The initial setup is not easy. It should be designed properly. The solution has almost two or three personas. The design must be reviewed correctly. The implementation is not easy. It is a little bit complex compared to other NAC solutions. The time taken for deployment depends on the size of the implementation. It can take from one week to one year.

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WK
Senior Systems Engineer at Austro Control

The initial setup should be straightforward, but it is often quite complex. A greenfield deployment, where we start from scratch, is easy. The challenges typically arise when we attempt to upgrade an existing deployment.

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Ashley Mead - PeerSpot reviewer
Sr Network Consultant at CAE Technology Services Limited

A benefit to using Cisco ISE as far as deployments are concerned is the fact that because it's software-based, everything can be tested before deployment. You can then be confident that everything is going to work when it's deployed in the real world.

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VikasKumar13 - PeerSpot reviewer
Associate consultant at HCL Technologies

Setup wasn't difficult because we already had a solution in place. It was very easy to install.

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SS
Network Manager at a healthcare company with 10,001+ employees

You have to have a plan. You have to be prepared to roll it out. You need to think through what you want to configure.

It took us about three and a half months to get every angle we were after, and after that, it was a very slow rollout. We rolled it out in about eight months. It was easy.

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AS
Data Engineer at a healthcare company with 5,001-10,000 employees

The initial setup was pretty easy, but trying to get all the switches to talk to ISE was pretty complex. It required a lot of configuration and learning, and we found a lot of bugs and issues along the way.

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SamBrown - PeerSpot reviewer
Network Engineer at a energy/utilities company with 1,001-5,000 employees

It was implemented before I joined, but it was probably phased. It was first for wireless and then became more of a NAC thing. It was a long process. It was somewhat difficult just because of how much was required of it. I don't think it was particularly painful.

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PB
Network Security Engineer at Vienna Insurance Group Kooperativa

I have had to find my own way to do the new deployment. It wasn't that there was some documentation about how to migrate. There is none of this stuff on Cisco's site. You have to search Reddit and multiple forums to assess what you can do with the deployment. I basically built it from scratch.

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BS
Senior Systems Administrator at a manufacturing company with 10,001+ employees

The initial deployment was straightforward and took a couple of months. It was actually a project for a customer, then the customer backed out. So, we spent a good year without using it for anything.

The initial deployment was for a customer in Asia, so we had to deploy it in our Asia data center. We then deployed it in our US data center to kind of match that configuration.

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JB
Network Services Engineer at a government with 51-200 employees

I was involved in its deployment. It was pretty straightforward. A lot of the issues that we ran into were related to coordination with the users just because it was a change for them, but the actual deployment and everything else were pretty straightforward.

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DM
Network Manager at a government with 201-500 employees

The initial setup was straightforward because we used an integrator.

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PG
Principal Consultant at a computer software company with 1,001-5,000 employees

Cisco ISE is very scalable. We can do a small proof of concept and very quickly demonstrate that to customers.

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MA
Senior Network Officer at a financial services firm with 1,001-5,000 employees

Cisco ISE was already deployed when I joined my company, but I was present when it was upgraded. The upgrading process wasn't very easy, but we didn't face many issues. When we upgraded our Cisco ISE, it was running on the 2.3 version. We upgraded it to 2.7, and we had some issues at that time. We upgraded directly to 2.7 patch 2, and most problems were solved.

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SC
Infrastructure and Cybersecurity Manager at George Washington's Mount Vernon

The initial setup is very complex. You have to go in and manually add in all the network devices, as far as all the switches, access points are concerned. You have to go port by port and add in codes and conditions and you have to go switch by switch and add in codes and conditions. You start out with a monitor mode and then go to an impact mode and then you go towards total lockdown. Implementation took us about 18 months. We rolled it out in short bursts because we have a very small IT team and we had a consultant company come in and work with us on installing it. A lot of it was knowledge transfer from them to us.

Our consultant was Cycorp, their main focus is network security. They are a sister Cisco partner, and we had one of their CCIE's come out and help implement everything. The gentleman at the top of the CCIE, was a former Cisco employee and a beta tester for ISE. Now that we have it in, I feel it's pretty much a game changer on locking down our network so that we're not penetrated from inside or outside because everything going through the VPN has to meet a certain standard.

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Md Manirul Islam - PeerSpot reviewer
Assistant general manager at Beximcocomputers

The setup is straightforward. Effective planning is crucial for the setup of Cisco ISE. Placement of the virtual solution requires careful consideration of network accessibility from all branches. Different components may need placement in various areas in a large network. So, thoughtful planning for the architecture is important. It takes around two days for the deployment.

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OB
IT Architect at a tech services company with 501-1,000 employees

I've been working with this product for a while. It doesn't seem difficult. However, in terms of resources, it takes a while to get it running. I don't think it's necessary to be so resource-consuming and slow. That makes it complicated. 

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HP
Client Manager at a tech vendor with 10,001+ employees

We had to do some labs beforehand, in order not to breach the environment. The deployment was not too complex.

When we work with customers, it takes four or five hours. We start with a specific environment, then we replicate to other areas.

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Jeff Burdette - PeerSpot reviewer
Cyber Security Administrator at a aerospace/defense firm with 11-50 employees

The initial deployment was pretty straightforward only because I had done it before. I worked on it with a colleague and taught him everything about it, just in case I was incapacitated.

From the start, including getting to an agreement, budgeting, and scheduling, the deployment took about three months.

In terms of an implementation strategy, once we got the licensing, we just stood the nodes up. Then we did the features one-by-one, with proper RFCs done, just to see, in a break-fix manner, if each thing we implemented would break something.

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JB
Network Engineer at a financial services firm with 201-500 employees

It's fairly difficult. We have third-party support to assist with the setup.

Our setup is on-prem and virtual in Azure. 

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CH
Principal consulting architect at a tech vendor with 10,001+ employees

The first deployment I did was complex because I ran into the same thing my customers did. It's overwhelming at first to figure out because there are so many options and so many different use cases. It was tough to narrow it down to what was important and what could be added later.

However, after having done 30 or 40 deployments, it's now straightforward.

I've deployed the solution in a bunch of different environments. I have manufacturing customers with centralized management and monitoring, so the PAN and the MTS are in data centers that are separate but with PSMs deployed all across the network for the distributed model. There also are some, where everything's pretty much in a data center or is split across two data centers.

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DH
IT Manager at Shanta Mining

The installation was straightforward, although it will likely involve a more complex implementation in the future.

As the previous installation was not complex, it did not take long. 

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MA
Associate Consultant at a computer software company with 201-500 employees

The setup is not straightforward. It's complex. You need to have a high level of expertise.

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Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at Nexio South Africa

Setup wasn't easy, especially if you haven’t worked with it intensively. VM is a little bit easier. If you don't deploy ISE with correct policies, it will be difficult.

If you deploy it with the correct policies, it's a wonderful product. You don't need to attach anything like your firewalls or creating rules.

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BN
Senior Software Engineer with 501-1,000 employees

The initial setup is pretty straightforward. They actually provide a lot of help to IT administrators which makes setting it up rather easy.

The whole setup takes about three days because you need to basically configure the network, test the configuration, and then you need to cut over to production. 

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AV
Solution Architect Telecom at a manufacturing company with 10,001+ employees

The solution's initial setup can be a bit complex as there are so many features that are available. It all depends, however, upon which one you want to activate. In our case, we have five or six activated and the box always shakes. It's not stable. So my colleagues are always afraid to touch the box. If it is working well and good, you don't touch it, and we don't reconfigure it. In cases where we encounter any issues, it's a nightmare and we need to spend a minimum of twenty-four to forty-eight hours to recover everything.

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ChrisWanyoike - PeerSpot reviewer
Network Infrastructure Specialist at Central-Bank-Kenya

We had a partner set up the solution, and we're not sure if they set it up correctly. The partners come straight to us, and do the deployment. Cisco only is there to be the third eye to come and check that the deployment has been done okay.

You have to make sure that other items connected to ISE are correctly implemented and updated as well (such as the antivirus), otherwise, it won't work as you need it to. There's a lot of configuration that needs to be done at the outset.

I'm not sure how long the deployment takes, as I wasn't at the company when it was set up. However, it's my understanding that it shouldn't take too long so long as everything surrounding it is correctly aligned.

Any maintenance that needs to be done is handled by a third party. That includes patching, et cetera. We have an SLA with a Cisco recognized partner.

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LC
Network & Security Architect at Canac IT

The initial setup wasn't complex for us. We found the process of implementing the solution very straightforward.

For our organization, in terms of deployment, the first implementation took one month, and for the global implementation took six months.

For maintenance, a company needs one or two people to handle it, one of which should be full-time.

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RO
Manager of Systems Architecture at a computer software company with 51-200 employees

We have redundant solutions across all of our data centers, policy nodes, and authentication nodes. As far as I know, we started off in a small deployment with our wireless. We profiled our devices to ensure that they belonged to our companies before we let them access, and then from there, we expanded into profiling wired ports as well, so we started very small and then moved to a larger solution.

In terms of our plans to increase its usage, we may use Cisco ISE in different ways, but the number of nodes that we have will probably stay the same. With version 2, we're moving more of our deployment to the cloud, so we'll move from the on-premise solution to the cloud. We've already started the process. We have some nodes built in the cloud, and we just have to move the production and then remove our on-prem. We're using Oracle Cloud for our highest deployments. It will be fully cloud.

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MB
Accounting Executive at a tech services company with 11-50 employees

The first part is to figure out what you want, what the customer wants to protect, who needs to be protected, and to gather all the data you can on users, contact information, the devices they use, the Mac addresses of the devices, what time of day, what apps... I mean you really have to dig into all that. It's not easy. It's hard. The bigger the customer, the more complex it is going to be. But if you don't do that, the deployment is not going to go well. Really consulting on the front end has to occur.

On the consulting part, it depends on how big the customer is, how many you're talking about - 5,000 users or 50 users. That drives the answer. I would say if you don't take 30 days to scope it correctly and document, if you do something less than that, the execution deployment is going to go sideways and that can be months. Those things are months. Those could be six months or so. You've got to pick a pilot case. You build a template, you do a small group, and then you see how the reactions are, see if the users accept that policy, make sure it's right. I would do it group by group. Accounting first, or IT first. And then you do the sales and marketing and HR and all those kinds of things.

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BN
Senior Software Engineer with 501-1,000 employees

To complete the installation, you need to be technically knowledgeable. The setup could be easier.

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AP
OPCO IT Manager at MTN

The initial setup was complex. We had to engage an expert. When we rolled it out we would find challenges and then we would have to find a way of fixing those challenges. Out of  nowhere, it would lock out all users. Then we discovered that no, the password had expired for the service account. We needed to make it none expiry.

Deployment took about a month. We had to do project planning, discuss the plan with the team, and by the end, it was a month.

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SN
Sr Manager Infrastructure at a financial services firm with 5,001-10,000 employees

Deployment is usually tough the first time, though once you get it working, it works well.

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WH
Network Manager at a university with 501-1,000 employees

The initial deployment was not a process that was easy to understand. But after I completed it, looking back, I see it was reasonable. It's just hard to understand upfront. There is a steep learning curve.

I did the migration too late, so I couldn't do a direct migration and that meant I had to kind of rebuild it.

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Chinthaka Kannangara - PeerSpot reviewer
Network System Engineer at VSIS

Initial setup was straightforward from our point of view because we have engineers who did that, so of course it was not an issue with us.

The accesses took maybe three or four months to complete, but the Next part took about three weeks.

For deployment and maintenance, the team was average sized. You need to follow the correct documents for deployment. There can be misunderstandings if you use old documentation.

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AW
Network Engineer at a manufacturing company with 201-500 employees

I was involved when we upgraded at the beginning of this year. It was pretty straightforward, although we reached out for outsourced help.

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RM
Sr Consultant at a tech services company with 10,001+ employees

In the previous versions, the setup was okay. But as they add more capabilities, it gets more complicated to deploy and maintain the solution. We expect these complexities as part of the roadmap and evolution. We have to set the policy definitions manually because there is no discovery process to define what needs to be authenticated. When a new device is added, we might have to configure something so that it's integrated or set up some data flows of the service we need to do it. These are some of the maintenance activities that we must do to keep it live. We have a good IT team that numbers around 25 people and serves a decent number of customers.

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JM
Network Specialist

The deployment model for ISE depends on the customer: where their data centers are, what they can afford, and what type of maintenance agreements they have with Cisco's support. Are they on a VM or a physical device? Deployment depends on what we are trying to do and the environment.

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SI
Security Solutions Architect at GTS

This solution is a bit more complex to set up than in comparison to other options - it can take anywhere from two to five months depending on the use case.

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JC
Project Manager at Projectnet

The setup was easy for this solution.

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TP
Technical Systems Analyst at NJC

The initial setup was complex.

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Gerald Jimenez - PeerSpot reviewer
IT Operations Supervisor at Aboitiz Equity Ventures, Inc.

The initial setup was straightforward.

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DR
Head Cyber Security at a retailer with 10,001+ employees

The initial setup was a little bit complex. It's not that simple because it requires a lot of prerequisites for the solution to get a hold on. So the prerequisites and then onboarding all this like the landscape of endpoints was quite tedious. That was no surprise, because this is something which would be with other products as well. It took a long time for the implementation, but it's been rock stable now.

The deployment took six to seven months. 

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RF
Cyber Security at a manufacturing company with 10,001+ employees

I'm not a member of the network team, so I didn't participate in the implementation process. I can't speak to how straightforward or complex it was.

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Joni Saputro - PeerSpot reviewer
System Engineer at Packet System Indonesia

The initial setup is easy. One engineer can deploy it in three hours.

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LR
Director of Security and Computer Risks at Eclipse Telecomunicaciones S.A. de C.V.

The initial setup is easy. We have two engineers who implement this solution.

On a scale from one to five, I would give the initial setup a four.

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Brook Debebe Hailu - PeerSpot reviewer
Chief Technology Officer at Mehbub General Trading PLC

The deployment takes a long time. Additionally, if you want to integrate the solution with AD and LDAP you will need someone that is very experienced. It is a good feature to have but it is complex to integrate.

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FS
Deputy Head of IT at a legal firm with 501-1,000 employees

I was not there, but I think the company had a services company that helped them in implementing it. It was easy because we only had to give them the requirements and their engineers did it for us. After they finished their mission, we started to deal with this solution, but it is too complex for a company of our size.

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it_user808431 - PeerSpot reviewer
Solutions Manager at EOH

The initial setup was straightforward. The time it takes to implement depends from customer to customer. The most time-consuming aspect is sitting with the customer and planning out the policies and how they understand Cisco ISE. On average, with the planning sessions with the customer and the installation of ISE, it takes approximately five days.

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DG
Sr.Manager at a energy/utilities company with 10,001+ employees

The installation is straightforward since we have worked on Cisco platforms previously.

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SS
Deputy Manager at Convergent Wireless Communications

The initial setup is a bit complex. The integration with the Active Directory is a bit involved.

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Can Aksaya - PeerSpot reviewer
Network Solutions Architect at turcom

The installation of Cisco ISE (Identity Services Engine) was easy.

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MK
Co-Founder & Director at VSAM Technologies

The initial setup is not very complex. All similar solutions will have a similar type of configuration as well, so it's pretty simple to figure things out. 

In terms of how long a deployment takes, it primarily depends upon the environment the customer has. Customers might have a very basic environment wherein it might get done in a couple of hours or so. If it is a very complex environment and they have multiple policies to be deployed, then it could definitely take more time.

There aren't any challenges when it comes to maintenance. It's pretty simple. 

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MA
Supervisor IT Security at a government with 1,001-5,000 employees

Initially, the setup is a bit complex but that depends on the vendor. Maybe because of the complexities around it. Sometimes I think it's about how the best project team really does it.

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RF
Information Security System Specialist at everis New Company Erifson

The initial setup was complex. The deployment took around one year. 

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it_user302130 - PeerSpot reviewer
Security Senior Network Engineer with 1,001-5,000 employees

The initial setup is very straightforwardly done by following the product’s document guides.

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JF
Works

The initial setup was complex. It took time to have a stable environment but once it stabilized, it was great. Although, we had six to seven months of an unstable system. 

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OZ
Network & Security Engineer at a engineering company with 201-500 employees

The initial setup was a bit complex. It took us three to four weeks to complete the setup and get it up and running. We had help from the reseller.

It was deployed by a vendor.

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HA
Technology Manager at Advanced Integrated Systems

The initial setup is complex, and you can't easily find the features you want.

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HA
Technology Manager at Advanced Integrated Systems

The initial setup was fine.

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Ntwrkengine0887 - PeerSpot reviewer
Senior Network Engineer at a comms service provider with 1,001-5,000 employees

The initial setup of the Cisco ISE platform was complex and the deployment was also difficult.

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PP
Owner at a tech services company with 11-50 employees

I think Cisco takes around six months to complete the migration from the old one to the new one. This is because we have compliance and a lot of other things here.

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EA
Principal ICT Assistant at a educational organization with 1,001-5,000 employees

The initial setup was straightforward, and deployment was done in one night.

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SK
Security Engineer at a energy/utilities company with 201-500 employees

The initial setup was easy. It took around one month. We did the installation part within half an hour to two hours but we found a couple of issues so we raised a case and once everything was resolved it was a month in total. 

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DG
Technical Solutions Architect at a wholesaler/distributor with 201-500 employees

The initial setup is easy.

It can take three days for a basic configuration.

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AH
Network Administrator at a government with 51-200 employees

The initial setup took four to six hours to do. The image between six, seven GB, is a huge image, huge process, and it takes too much time. If somebody has a solution of five, four pieces you need to re-image one or you need to incorporate the solution. It will take days to upgrade the solution. It's very complicated. The deployment will take an entire day. And if you have a complication it can take two days because of the complexity. 

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it_user375078 - PeerSpot reviewer
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.

The initial setup is complex, but not if you fully vet the solution and leverage the functionality.

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it_user375078 - PeerSpot reviewer
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.

ISE is extremely complex. With the functionality and flexibility it offers that is to be expected.

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MB
Senior Solutions Manager at a computer software company with 1,001-5,000 employees

People who are experts should deploy such products. In order to preserve the reputation, a product must be set up with the help of a talented or expert person because when you set up, deploy, or install the product in a wrong way, it gives negative feedback to customers.

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EE
NOC Manager at a comms service provider with 51-200 employees

The installation is not straightforward, it took us approximately one month.

They need to reduce the number of options for the installation or have a wizard that covers small, medium, and large enterprises.

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BE
Network Security Engineer at Data Consult

The initial setup was straightforward. 

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SZ
Team Lead Network Infrastructure at a tech services company with 1-10 employees

An installation is pretty simple if it is on a dedicated hardware appliance. However, if someone chooses to deploy to a machine, then you can face certain challenges during the installation. On a dedicated appliance, you can deploy in two to three hours.

You only really need one person to deploy the product. You don't need to have a big team.

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AA
Network Engineer at a financial services firm with 1,001-5,000 employees

I am still implementing it. So far it has been one and a half months.

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it_user683622 - PeerSpot reviewer
Presales Systems Engineer at a tech services company with 501-1,000 employees

The setup requires proper planning. We approach every customer interaction strategically taking into account the complete project scope. It's our job to understand the customer's expectations and requirements for deployment.

Initially, the setup is a bit tough with respect to the graphic user interface (GUI) tool. Cisco ISE has proven to be a bit complex as well.

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it_user690516 - PeerSpot reviewer
Manager - IT Security & Process Compliance at a tech services company with 1,001-5,000 employees

The initial setup was straightforward. The deployment and negotiating time depends on your network infrastructure and what kind of environment you have.

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AR
VP of IT at a tech services company with 51-200 employees

ISE is very easy to configure, although it takes time because we have to take input from the customer. It will take about two days to implement and deploy.

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Buyer's Guide
Cisco ISE (Identity Services Engine)
May 2024
Learn what your peers think about Cisco ISE (Identity Services Engine). Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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