AppDynamics Database Monitoring vs BMC TrueSight Operations Management comparison

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Executive Summary

We performed a comparison between AppDynamics Database Monitoring and BMC TrueSight Operations Management based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics Database Monitoring vs. BMC TrueSight Operations Management Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The features related to the application performance in AppDynamics Database Monitoring are the most valuable.""We were able to correct problems, which led to an increase in availability, time savings, and performance for our solutions.""The product is stable and the technical support is good.""AppDynamics Database Monitoring's dashboarding is its best feature.""What I found valuable in AppDynamics Database Monitoring is good technical support. I also like that it's scalable and stable.""AppDynamics is scalable. They can monitor billions of transactions because they're not monitoring all transactions. They're monitoring samples. So, they can offer good monitoring for the huge sites.""The product is easy to install, it took about half an hour. The use and the configurations are simple as well.""The most valuable aspect of the solution is the ability to discover and track transactions."

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"The ability to pull hosts together to show what processes are running, so it can be used for change management.""The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down.""We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant.""The most valuable features of BMC TrueSight Operations Management are the blackouts and event management.""The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event.""The most valuable features of the solution are alert management, alert generation, and event management.""TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.""What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."

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Cons
"The day-to-day activities should be less complicated so that anyone can manage it.""The solution needs to support IBM products.""An improvement could be if the monitoring was able to be summarized into something more clear and simple for people who don't have the technical skills on the database side.""They could align the product strategy to evolve as a complete solution.""I would like the solution to be more customizable to meet our client's requirements.""The product's drawback is the licensing pricing. It could be better.""It could be more user-friendly for beginners.""The application monitoring needs improvement. It needs to be easier for someone who isn't a proficient developer."

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"Deployment requires lots of resources (servers). It has too many consoles.""The solution could improve its price.""In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions.""I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it.""BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.""BMC TrueSight Operations Management could use some enhancements in the application visibility tools.""The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."

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Pricing and Cost Advice
  • "In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."
  • "Pricing is based on the size of the deployment."
  • "There is an annual cost for the use of this solution."
  • "It could be a bit lower, but looking at the scalability, functionality, and other things, you can understand why AppDynamics is so expensive as compared to some of the cheaper products that don't have that full single pane of glass they've got. Dynatrace has got three different elements that you need to log into just to get a full view, which is not so good, and because of that, it is a bit cheaper."
  • "The licensing scheme is very complex. They need to make it easier."
  • "We have purchased a few licenses for AppDynamics Database Monitoring and the price is high."
  • "The license for AppDynamics is procured by our customers."
  • "We have a license-based solution. That means you need a license for each server you monitor."
  • More AppDynamics Database Monitoring Pricing and Cost Advice →

  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases.
    Top Answer:We buy the platform's yearly subscription. I rate its pricing a six out of ten.
    Top Answer:They could align the product strategy to evolve as a complete solution similar to Cisco Observability.
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Ranking
    Views
    784
    Comparisons
    552
    Reviews
    16
    Average Words per Review
    399
    Rating
    8.0
    Views
    2,939
    Comparisons
    2,005
    Reviews
    14
    Average Words per Review
    408
    Rating
    7.7
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    More than half of application performance bottlenecks originate in the database, but most application teams have little or no visibility into database performance. With AppDynamics' database performance management product, you get 100% visibility into application performance, from the browser to the database.

    Key Benefits

    • Visualize end-to-end application performance, from the browser to the database
    • Get alerts when database thresholds are violated
    • Monitor key performance metrics like top users, programs, SQL, objects and more.
    • See execution plans for slow SQL to isolate performance bottlenecks

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Top Industries
    REVIEWERS
    Financial Services Firm41%
    Retailer18%
    Computer Software Company12%
    Wholesaler/Distributor6%
    VISITORS READING REVIEWS
    Financial Services Firm32%
    Computer Software Company14%
    Manufacturing Company8%
    Insurance Company6%
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business10%
    Midsize Enterprise7%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise8%
    Large Enterprise79%
    REVIEWERS
    Small Business43%
    Midsize Enterprise10%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    AppDynamics Database Monitoring vs. BMC TrueSight Operations Management
    March 2024
    Find out what your peers are saying about AppDynamics Database Monitoring vs. BMC TrueSight Operations Management and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    AppDynamics Database Monitoring is ranked 17th in Application Performance Monitoring (APM) and Observability with 30 reviews while BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews. AppDynamics Database Monitoring is rated 7.8, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of AppDynamics Database Monitoring writes "Good application performance features along with a very simple and tool navigation". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". AppDynamics Database Monitoring is most compared with Splunk Enterprise Security, Dynatrace, AppDynamics and AWS X-Ray, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic. See our AppDynamics Database Monitoring vs. BMC TrueSight Operations Management report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.