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Cisco Secure Endpoint Logo
21,103 views|14,046 comparisons
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25,560 views|15,821 comparisons
Trend Micro Apex One Logo
18,139 views|14,218 comparisons
Top Review
Find out what your peers are saying about BigFix vs. Trend Micro Apex One and other solutions. Updated: September 2021.
542,608 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"I am really satisfied with the technical support.""It is a very stable program.""The solution's integration capabilities are excellent. It's one of the best features.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us.""The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it.""One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."

More Cisco Secure Endpoint Pros »

"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.""The solution is unbelievably scalable.""What I like most is that it is a powerful solution.""This has very much improved our organization by saving time to deploy thousands of endpoints to our customers.""BigFix technical support is good.""It's easy to use, not complicated.""I like the inventory and life cycle management feature.""BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."

More BigFix Pros »

"I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee.""From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it.""The most valuable features are the vulnerability protection and virtual patching.""The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined.""The general anti-virus on offer is the solution's most valuable aspect.""The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked.""No down time in terms of the backend having to be updated because it's on cloud.""The solution is very simple to use and easy to deploy."

More Trend Micro Apex One Pros »

Cons
"I would like more seamless integration.""The technical support is very slow.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products.""Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that.""The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."

More Cisco Secure Endpoint Cons »

"I would like to see SDK for Web UI included in the next release.""They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management.""They need better integration.""We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example.""The product lacks AI, ML, and IIT.""The remote software installation could be better.""The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things.""The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."

More BigFix Cons »

"Could channel video more efficiently.""I think the one place where we like where they lacking is in a unified style dashboard.""The reports are not eye-catching from the customer's point of view, which is something that should be improved.""The CPU usage when scanning is too high and we have run into bottlenecks were it consumes a lot of CPU time.""We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes.""We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients.""Some of the updates still require a complete reboot of the system.""The integration capabilities of the solution could be improved."

More Trend Micro Apex One Cons »

Pricing and Cost Advice
"The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.""We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."

More Cisco Secure Endpoint Pricing and Cost Advice »

"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month.""The price is very fair.""The price is reasonable, but our customers find it expensive.""It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis.""The license is subscription-based."

More BigFix Pricing and Cost Advice »

"Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license.""The price is reasonable.""Its pricing was good. It is very competitive with all the other vendors.""Compared to other products on the market, I think that the pricing is reasonable.""The price is very good compared to other products.""We have a yearly subscription. Our subscription includes all solutions of Apex One, such as endpoint protection, DLP, and ransomware protection. We are paying around $30 for each.""Licensing fees are paid on a yearly basis.""The cost of this solution is mid-level; not cheap nor expensive."

More Trend Micro Apex One Pricing and Cost Advice »

report
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Questions from the Community
Top Answer: The most valuable feature is signature-based malware detection.
Top Answer: Licensing fees are on a yearly basis and I am happy with the pricing.
Top Answer: The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
Top Answer: It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports… more »
Top Answer: It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a… more »
Top Answer: The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them… more »
Top Answer: The main benefit is the threat intelligence network of Trend Micro.
Top Answer: From a commercial aspect, it is a bit higher compared to other market products.
Top Answer: The integration needs to be improved. We are using the IDLP models and DLP models. When integrating we are having some… more »
Comparisons
Also Known As
Cisco AMP for Endpoints
Tivoli Endpoint Manager
OfficeScan, Trend Micro OfficeScan
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.

Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.

Offer
Learn more about Cisco Secure Endpoint
Learn more about BigFix
Learn more about Trend Micro Apex One
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Top Industries
REVIEWERS
Healthcare Company19%
Government13%
Manufacturing Company13%
University6%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company23%
Government7%
Financial Services Firm5%
REVIEWERS
University15%
Healthcare Company13%
Retailer13%
Manufacturing Company10%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider16%
Government10%
Financial Services Firm6%
REVIEWERS
Financial Services Firm25%
Manufacturing Company14%
Comms Service Provider8%
Computer Software Company8%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company23%
Government8%
Manufacturing Company5%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise18%
Large Enterprise46%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise21%
Large Enterprise52%
REVIEWERS
Small Business24%
Midsize Enterprise12%
Large Enterprise64%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise15%
Large Enterprise62%
REVIEWERS
Small Business40%
Midsize Enterprise25%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business46%
Midsize Enterprise24%
Large Enterprise30%
Find out what your peers are saying about BigFix vs. Trend Micro Apex One and other solutions. Updated: September 2021.
542,608 professionals have used our research since 2012.

BigFix is ranked 17th in Endpoint Protection for Business (EPP) with 10 reviews while Trend Micro Apex One is ranked 11th in Endpoint Protection for Business (EPP) with 41 reviews. BigFix is rated 8.8, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Antivirus and Malware scanning with reporting that allows you to report back with information". BigFix is most compared with Microsoft Endpoint Configuration Manager, Ansible, Tanium, Microsoft Windows Server Update Services and Red Hat Satellite, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and McAfee Endpoint Security. See our BigFix vs. Trend Micro Apex One report.

See our list of best Endpoint Protection for Business (EPP) vendors.

We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.