BMC TrueSight Operations Management vs. CA Performance Management

BMC TrueSight Operations Management is ranked 14th in IT Infrastructure Monitoring with 8 reviews vs CA Performance Management which is ranked 8th in IT Infrastructure Monitoring with 20 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of CA Performance Management writes "Enables us to baseline, trend, historically view performance, and see in real time how the infrastructure is performing". BMC TrueSight Operations Management is most compared with AppDynamics, IBM Tivoli NetCool OMNIbus and Dynatrace. CA Performance Management is most compared with CA eHealth, SevOne and SolarWinds NPM. See our BMC TrueSight Operations Management vs. CA Performance Management report.
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Quotes From Members Comparing BMC TrueSight Operations Management vs. CA Performance Management

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels... are all very intuitive.I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization.The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice.You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels.​It is the gathering of the whole performance data in our environment and our network environment, for us and our customers.You can have thousands of devices inside and hundreds of thousands of interphases without a problem.We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device.It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now.The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data.For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth.It needs role-based administration.Product has issue collecting IP SLA data.Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability.CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours.We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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They should provide more scalable licensing for the product.Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year.We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​

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8.0
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3,264
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8.2
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Top Comparisons
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Compared 11% of the time.
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Also Known As
ProactiveNet, TrueSight Operations Management
Website/Video
BMC
CA Technologies
Null Vendor
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

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Sample Customers
Bank of East Asia and China E-Port. Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
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Top Industries
VISITORS READING REVIEWS
Financial Services Firm
34%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
REVIEWERS
Insurance Company
29%
Financial Services Firm
21%
Comms Service Provider
14%
Retailer
14%
No Data Available
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Small Business
6%
Large Enterprise
94%
No Data Available
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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