Most Helpful Review
The ability to fulfill the role as a manager of managers is fantastic. We integrated a number of other monitoring...
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.
It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools
The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.
TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.
It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.
It allows our operations team to have one single application to reference when investigating issues in our environment.
You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels.
It is the gathering of the whole performance data in our environment and our network environment, for us and our customers.
You can have thousands of devices inside and hundreds of thousands of interphases without a problem.
We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device.
It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead.
Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level.
The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.
BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.
I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.
The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data.
For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth.
Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability.
CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours.
We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance.
Pricing and Cost Advice
The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.
Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year.
Compared 10% of the time.
Compared 10% of the time.
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Compared 9% of the time.
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Compared 3% of the time.
Also Known As
|Also Known As||ProactiveNet, TrueSight Operations Management|
The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.
By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.
CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).
The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.
Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.
Learn more about BMC TrueSight Operations Management
Learn more about CA Performance Management
|Sample Customers||Bank of East Asia and China E-Port.||Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG|
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