We performed a comparison between BMC TrueSight Operations Management and IBM Tivoli Business Service Manager based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The initial setup of BMC TrueSight Operations Management was easy."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"It is very helpful to be able to apply rule-based routing to alerts."
"The most valuable feature of this solution is the efficiency."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"BMC's online documentation is often incorrect or incomplete."
"It would be better if the initial setup and deployment were more straightforward."
"The UI for the end users could be improved and more flexible than it is now."
"BMC TrueSight Operations Management could improve the reporting."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring. BMC TrueSight Operations Management is rated 8.2, while IBM Tivoli Business Service Manager is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas IBM Tivoli Business Service Manager is most compared with .
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