BMC TrueSight Operations Management vs Riverbed SteelCenter Aternity

BMC TrueSight Operations Management is ranked 12th in Application Performance Management (APM) with 7 reviews vs Riverbed SteelCenter Aternity which is ranked 7th in Application Performance Management (APM) with 10 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Riverbed SteelCenter Aternity writes "Great at identifying trends underlying in large amounts of data". BMC TrueSight Operations Management is most compared with IBM Tivoli NetCool OMNIbus, SCOM and AppDynamics APM. Riverbed SteelCenter Aternity is most compared with AppDynamics APM, Dynatrace and CA APM. See our BMC TrueSight Operations Management vs Riverbed SteelCenter Aternity report.
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Most Helpful Review
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Find out what your peers are saying about BMC TrueSight Operations Management vs. Riverbed SteelCenter Aternity and others in Application Performance Management (APM)
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Quotes From Members Comparing BMC TrueSight Operations Management vs Riverbed SteelCenter Aternity

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.The ability to pull hosts together to show what processes are running, so it can be used for change management.

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While it also provides desktop metrics, the main thing we use it for is monitoring our applications.The application response time. That's what our business has been having a problem with.Being able to proactively identify issues on user systems.The ability to monitor crash and health event issues at a user levelThe most valuable feature for me is being able to monitor the productivity of every employee in the company as well as third-party, outsourced companies that work on our behalf.The item we use the most and what upper management wants is the SLA reports. It's a good summary of how the applications are performing over time from month to month.All of it, but it depends on who the end user is. The folks that support the applications, like the signatures that we've developed, it gives them feedback on their application performance.Desktop monitoring, and being able to understand the performance of applications that runs on the desktop.

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Cons
The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved.Reports were a lot easier in the older versionsWhen they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product.It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable.I would improve the dashboard, the presentation player.I think the workflow needs improvementSignature development process requires deep technical expertise in the application and in the use of their studio tools that help you create it.The thing that I think most companies like ourselves would want would be an easier way to customize custom scripts.

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Pricing and Cost Advice
The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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Pricing is a bit high. Don't take that as the "be all, end all".If the scale of your monitoring will be to go everywhere in an organization, a site license is key.

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Bmc truesight operations management vs. riverbed steelcenter aternity report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about BMC TrueSight Operations Management vs. Riverbed SteelCenter Aternity and others in Application Performance Management (APM)
254,138 professionals have used our research since 2012.
Ranking
RANKING
Views
10,896
Comparisons
5,050
Reviews
6
Followers
1,001
Avg. Rating
8.0
Views
9,458
Comparisons
2,402
Reviews
14
Followers
1,057
Avg. Rating
8.4
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »See more Riverbed SteelCenter Aternity competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations ManagementWorkforce APM, Aternity Frontline, Aternity
Website/Video
Website/VideoBMC
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Riverbed
  • Vendor 7898 screenshot 1519504340
OverviewQuestionmark icon
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Aternity monitors any application on any physical, virtual, or mobile device, providing a user-centric vantage point that closes the visibility gap existing with network- and server-centric application performance management tools. By effectively transforming every device into a self-monitoring platform that is user experience aware, enterprises are empowered with proactive IT management capabilities that dramatically reduce business disruptions and improve workforce productivity.

Sample Customers
Sample Customers Bank of East Asia and China E-Port. Anthem, Bank of America, Chase, Citibank, AT&T, BAE Systems, CVS, HCA Healthcare, Tenet, major law firms, and multiple federal agencies
Top IndustriesQuestionmark icon
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
30%
Insurance Company
13%
Manufacturing Company
9%
Comms Service Provider
9%
REVIEWERS
Financial Services Firm
29%
Legal Firm
18%
Insurance Company
12%
Healthcare Company
12%
VISITORS READING REVIEWS
Insurance Company
28%
Healthcare Company
19%
Financial Services Firm
18%
Media Company
5%
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
64%
Midsize Enterprise
9%
Large Enterprise
27%
VISITORS READING REVIEWS
Small Business
21%
Midsize Enterprise
4%
Large Enterprise
75%
REVIEWERS
Midsize Enterprise
6%
Large Enterprise
94%
VISITORS READING REVIEWS
Small Business
6%
Midsize Enterprise
19%
Large Enterprise
74%
Bmc truesight operations management vs. riverbed steelcenter aternity report from it central station 2018 01 04 thumbnail
Find out what your peers are saying about BMC TrueSight Operations Management vs. Riverbed SteelCenter Aternity and others in Application Performance Management (APM)
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254,138 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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