BMC TrueSight Operations Management vs. Riverbed SteelCenter Aternity

As of February 2019, BMC TrueSight Operations Management is ranked 8th in Application Performance Management (APM) with 8 reviews vs Riverbed SteelCenter Aternity which is ranked 15th in Application Performance Management (APM) with 3 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Riverbed SteelCenter Aternity writes "While it also provides desktop metrics, the main thing we use it for is monitoring our applications. ". BMC TrueSight Operations Management is most compared with AppDynamics, Dynatrace and Splunk. Riverbed SteelCenter Aternity is most compared with AppDynamics, Dynatrace and Splunk. See our BMC TrueSight Operations Management vs. Riverbed SteelCenter Aternity report.
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Most Helpful Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. Riverbed SteelCenter Aternity and other solutions. Updated: January 2019.
317,758 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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While it also provides desktop metrics, the main thing we use it for is monitoring our applications.The application response time. That's what our business has been having a problem with.Being able to proactively identify issues on user systems.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved.Reports were a lot easier in the older versionsWhen they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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Pricing is a bit high. Don't take that as the "be all, end all".

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Ranking
Views
12,171
Comparisons
4,306
Reviews
8
Followers
572
Avg. Rating
8.0
Views
10,089
Comparisons
1,846
Reviews
3
Followers
286
Avg. Rating
7.0
Top Comparisons
Also Known As
ProactiveNet, TrueSight Operations ManagementWorkforce APM, Aternity Frontline, Aternity
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BMC
Riverbed
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Aternity monitors any application on any physical, virtual, or mobile device, providing a user-centric vantage point that closes the visibility gap existing with network- and server-centric application performance management tools. By effectively transforming every device into a self-monitoring platform that is user experience aware, enterprises are empowered with proactive IT management capabilities that dramatically reduce business disruptions and improve workforce productivity.

Offer
Learn more about BMC TrueSight Operations Management
Learn more about Riverbed SteelCenter Aternity
Sample Customers
Bank of East Asia and China E-Port. Anthem, Bank of America, Chase, Citibank, AT&T, BAE Systems, CVS, HCA Healthcare, Tenet, major law firms, and multiple federal agencies
Top Industries
No Data Available
REVIEWERS
Financial Services Firm29%
Healthcare Company24%
Legal Firm18%
Insurance Company6%
VISITORS READING REVIEWS
Insurance Company33%
Financial Services Firm23%
Healthcare Company13%
Government9%
Find out what your peers are saying about BMC TrueSight Operations Management vs. Riverbed SteelCenter Aternity and other solutions. Updated: January 2019.
317,758 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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