BMC TrueSight Operations Management vs Riverbed SteelCenter Aternity

BMC TrueSight Operations Management is ranked 9th in Application Performance Management (APM) with 8 reviews vs Riverbed SteelCenter Aternity which is ranked 12th in Application Performance Management (APM) with 3 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of Riverbed SteelCenter Aternity writes "While it also provides desktop metrics, the main thing we use it for is monitoring our applications. ". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and SCOM. Riverbed SteelCenter Aternity is most compared with AppDynamics APM, Dynatrace and Riverbed SteelCentral AppResponse. See our BMC TrueSight Operations Management vs Riverbed SteelCenter Aternity report.
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Most Helpful Review
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Quotes From Members Comparing BMC TrueSight Operations Management vs Riverbed SteelCenter Aternity

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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While it also provides desktop metrics, the main thing we use it for is monitoring our applications.The application response time. That's what our business has been having a problem with.Being able to proactively identify issues on user systems.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved.Reports were a lot easier in the older versionsWhen they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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Pricing is a bit high. Don't take that as the "be all, end all".

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Ranking
RANKING
Views
10,568
Comparisons
4,625
Reviews
8
Followers
739
Avg. Rating
8.0
Views
8,820
Comparisons
1,951
Reviews
7
Followers
470
Avg. Rating
7.7
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »See more Riverbed SteelCenter Aternity competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations ManagementWorkforce APM, Aternity Frontline, Aternity
Website/Video
Website/VideoBMC
Riverbed
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

Aternity monitors any application on any physical, virtual, or mobile device, providing a user-centric vantage point that closes the visibility gap existing with network- and server-centric application performance management tools. By effectively transforming every device into a self-monitoring platform that is user experience aware, enterprises are empowered with proactive IT management capabilities that dramatically reduce business disruptions and improve workforce productivity.

OFFER
Learn more about BMC TrueSight Operations Management
Learn more about Riverbed SteelCenter Aternity
Sample Customers
Sample Customers Bank of East Asia and China E-Port. Anthem, Bank of America, Chase, Citibank, AT&T, BAE Systems, CVS, HCA Healthcare, Tenet, major law firms, and multiple federal agencies
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
33%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
REVIEWERS
Financial Services Firm
29%
Healthcare Company
24%
Legal Firm
18%
Government
6%
VISITORS READING REVIEWS
Insurance Company
27%
Healthcare Company
19%
Financial Services Firm
18%
Legal Firm
5%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Midsize Enterprise
6%
Large Enterprise
94%
VISITORS READING REVIEWS
Small Business
6%
Midsize Enterprise
20%
Large Enterprise
74%
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