BMC TrueSight Operations Management vs VMware Aria Operations for Applications comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 28, 2023

We performed a comparison between BMC TrueSight Operations Management and VMware Tanzu Observability by Wavefront based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: BMC TrueSight Operations Management's initial setup can vary in complexity depending on the environment and prerequisites, while VMware Tanzu Observability by Wavefront's setup difficulty varies among users, with some finding it easy and others requiring technical assistance from the network and security teams.
  • Features: BMC TrueSight Operations Management is great for proactive monitoring, dashboard consolidation, event management, and detailed analysis. VMware Tanzu Observability by Wavefront is valued for its easy deployment, scalability, and support for open-source technologies.
  • Pricing: BMC TrueSight Operations Management is pricier based on device count, but has a straightforward licensing model. VMware Tanzu Observability by Wavefront has pricey licensing fees for integrations and add-ons, and requires a minimum of three clusters with a standard vSphere license.
  • Service and Support: While some found the support for BMC to be responsive, others noted a lack of product knowledge. Similarly, the support for VMware was deemed okay by some, while others did not require it.
  • ROI: BMC TrueSight Operations Management's return on investment is unclear, while VMware Tanzu Observability by Wavefront has been shown to offer substantial benefits such as speeding up issue resolution, minimizing downtime, optimizing infrastructure, enhancing application performance, and cutting expenses.

Comparison Results: In comparing BMC TrueSight Operations Management to VMware Tanzu Observability by Wavefront, user reviews indicate that BMC TrueSight Operations Management is the preferred product due to its more comprehensive monitoring and event management tools, more flexible UI, and simpler initial setup. Despite both products having high price points, BMC TrueSight Operations Management is considered more affordable for companies of all sizes. 

768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a very stable product.""It allows our operations team to have one single application to reference when investigating issues in our environment.""I like the event management part.""The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud.""The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution].""I use the solution to monitor servers, databases, Windows, Linux, and web services.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."

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"No issues with stability.""The features I find most valuable is the querying and alerting capabilities.""Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes.""This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights.""The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility.""People are very pleased with the implementation."

More VMware Aria Operations for Applications Pros →

Cons
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy.""There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I""The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems.""In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions.""This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time.""Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need.""The pricing could be better."

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"The documentation and integration with Kubernetes could be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""The main problem I have is that the license cost is very high.""Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more.""The implementation is a long process that should be improved.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality.""I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."

More VMware Aria Operations for Applications Cons →

Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "Different locations require different setups. In your terms, around 300 to around 400K USD."
  • "I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
  • "The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
  • "I would rate the pricing as three out of five."
  • More VMware Aria Operations for Applications Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.
    Top Answer:It's hard to set up Tanzu clusters. It's hard to do a POC. Once you set up a customer's environment, you easily see the problems. The initial setup should be easier and more seamless.
    Ranking
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    14
    Average Words per Review
    408
    Rating
    7.7
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    2,486
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    Average Words per Review
    549
    Rating
    8.3
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time. 

    With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company16%
    Manufacturing Company6%
    Government6%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business30%
    Midsize Enterprise10%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    BMC TrueSight Operations Management vs. VMware Aria Operations for Applications
    March 2024
    Find out what your peers are saying about BMC TrueSight Operations Management vs. VMware Aria Operations for Applications and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while VMware Aria Operations for Applications is ranked 32nd in Application Performance Monitoring (APM) and Observability with 9 reviews. BMC TrueSight Operations Management is rated 8.2, while VMware Aria Operations for Applications is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of VMware Aria Operations for Applications writes "Easy to deploy, worth the money, and helpful for uptime monitoring and performance insights". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas VMware Aria Operations for Applications is most compared with Grafana, Dynatrace, Datadog, Zabbix and Prometheus. See our BMC TrueSight Operations Management vs. VMware Aria Operations for Applications report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.