We performed a comparison between Bonita and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I really enjoy using the workflow management."
"Development of forms and flows."
"The user interface is easy to use."
"Its user-friendliness, along with the availability of comprehensive and clear documentation on the website is the most valuable."
"Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others."
"This product is very easy-to-use and user-friendly."
"We use the tool to validate and give access to the users. It is for access management."
"Bonita is user-friendly."
"The case management functionality of this solution has been most valuable."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"Can do a lot of things with minimum time and cost."
"The initial setup is pretty straightforward."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"Pricing is a little on the high side."
"Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value."
"We are struggling a bit with integrations."
"Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated."
"The dashboard has limited features."
"There is a need for more components in the library and additional customization options for these components."
"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."
"It is missing some important features that other products have."
"It would be nice to have a wizard to help walk through the development process and create a backbone."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"It needs more integration with other platforms."
"The cost of licensing could be improved."
"Pega's technical support could be better."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"UI needs improvement."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
Bonita is ranked 11th in Business Process Management (BPM) with 27 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Bonita is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Bonita writes "A simple and lightweight college course automation system with third-party integrations". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Bonita is most compared with Camunda, Bizagi, IBM BPM, Apache Airflow and SAP Signavio Process Manager, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Bonita vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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