We performed a comparison between One Identity Manager and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."I appreciate all the support we receive from Omada."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Omada's most valuable aspect is its usability."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The most valuable feature is the JML. Unlike other identity manager tools, the JML is more customizable, making it easier to find."
"One Identity enables us to provide users with permissions for only the roles that they need. We can use segmentation to ensure that users don't have roles that can cause trouble in the business."
"The self-service functionality of One Identity Manager is arguably the most valuable feature."
"One of the valuable features is that it is relatively organized. I definitely appreciate that aspect. It is also relatively simple to use with a very easy flow to the GUI. The user interface is really top-notch."
"We chose this product for being able to accommodate our requirements. It's very flexible, and it's open to being developed to our requirements."
"The product makes it easier for employees to be more productive."
"The biggest improvement has been the auditing. Now we have a record of what the users have, what the users have requested and when, and when things were approved. It's all in the same system."
"There are a lot of valuable features, including connectors, attestations, and workflow."
"Stability is solid as a rock."
"We can check the activities in the server for fragile files and documents in case of any issues."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"For me, it is the robust API which is the most valuable feature. This allows for low maintenance costs and allows applications to automatically connect. This is great to automate security of the DevOps pipeline for shared secrets across environments. Also, being on Linux and a virtual appliance is great."
"Password Management and Session Recording. The simplicity and ease that it is to be up and running out-of-the-box is very much appreciated."
"We can enforce complicated password policies and very important frequent password changes."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"If I had to name one thing, it would be the user interface (UI)."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The reporting and importing have room for improvement."
"Omada's reporting functionality is limited and could benefit from greater customization."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The product's GUI could be more user-friendly."
"Quest Software should provide notes and documents to customers before they buy the product and license."
"The interface can be a bit complex for an administrator to manage."
"A room for improvement in One Identity Manager is its analytics. Though it's getting better from version to version, the analytics feature still needs improvement. I would appreciate more analytical features in the next release of One Identity Manager, so I can do a better analysis. Another vendor, for example, has a self-certification system where you can send people, then create a type of profile or screen for each person, and the person can see his entitlement and the risks behind that entitlement, so then the person makes a decision on whether he wants to keep or let go of it, and that's an out-of-the-box feature that would be good to see in One Identity Manager. Another feature I'd like to see in One Identity Manager that would be very interesting is integration with SIEM or any log collection product for both access and usage. For example, I'd be able to see that I have access to a particular application and also get information on how many times I've accessed it in the last year, last few months, etc. It's a feature that would be great to have in One Identity Manager."
"One Identity Manager needs to come up with many more out-of-the-box connectors, similar to Workday and ServiceNow."
"Some internal structures are in place because of already depreciated functions back from the time when the solution was used for software deployment and as a help desk."
"Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager."
"We are trying to get rid stability issues from the legacy version. We are now implementing version 8.2, which is so much better than version 6."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"We have to do a lot of manual work to automate features."
"They need to have zero tier and active-active setup with zero minimum downtime, which they are working on it. "
"The management console could be improved."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"The setup is complex."
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One Identity Manager is ranked 3rd in Identity Management (IM) with 74 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. One Identity Manager is rated 8.0, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server.
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