We performed a comparison between DX Unified Infrastructure Management and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"DX UIM is scalable."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It delivers our customers many metrics, so they may make decisions"
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The documentation is very good."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The threshold alerting is the most valuable feature."
"WhatsUp Gold is very easy to deploy."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"It is stable."
"The user interface is good enough."
"The Wi-Fi side needs improvement."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"It would be good to implement views showing the aggregated status graphically."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"We've had issues with pulling reports."
"DX UIM's reporting and customization need to be improved."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"The interface needs some work."
"Regional product team support is not very good."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Importing the maps and being able to customize them could be easier."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 22 reviews. DX Unified Infrastructure Management is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM and ManageEngine OpManager, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana and PRTG Network Monitor. See our DX Unified Infrastructure Management vs. WhatsUp Gold report.
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