"Provides support for help/service desk to be knowledgeable about all eGov infrastructure and their users and technicians."
"Reduces costs throughout country inside a private network."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"The deployment is very fast."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten."
"It's a good and stable product that fits my needs."
"I use the chat feature to communicate with my staff, which is very helpful."
"The solution’s video quality is fine."
"Regarding to the older version we use, we need some improvements on chat, smartphones, video conference, call recording capabilities, etc."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"We have found that there is a lag because it cannot integrate with the internal landline."
"There are not many options, in terms of some other third-party integration."
"I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"The solution has been discontinued by Microsoft."
"The initial setup could be simplified."
"Make it user friendly."
Earn 20 points
Cisco VoIP PBX is ranked 2nd in IP PBX while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Cisco VoIP PBX is rated 8.0, while Skype for Business is rated 7.8. The top reviewer of Cisco VoIP PBX writes "Provides support for help/service desk to be knowledgeable about all eGov infrastructure". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco VoIP PBX is most compared with 3CX Live Chat, Yeastar S-Series VoIP PBX and Yeastar K2, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server.
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