Skype for Business Pros and Cons

Skype for Business Pros

Balbino
Analyst at a construction company with 51-200 employees
Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.
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Rajeev Jha
Database Manager at Wartsila India Ltd
It saves trouble, and it saves us time.
Our employees use this solution for a communal space to collaborate for organizational decision making.
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John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good.
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Find out what your peers are saying about Microsoft, Cisco, TeamViewer and others in Virtual Meetings. Updated: October 2019.
372,185 professionals have used our research since 2012.
Rasik Chauhan
User at a energy/utilities company with 10,001+ employees
Using this solution has helped us to cut long distance calls, as well as video services from third parties.
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PunitThakkar
Managing Director at Shivaami Cloud Services Pvt. Ltd.
We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.
We really like the screen sharing tool. The user experience is smooth, and user-friendly.
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Hm Lee
Head of Strategic Portfolio Management team at a comms service provider with 11-50 employees
File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy.
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reviewer846273
Senior Voice and Network Manager
We like the easy provisioning of Skype for Business Conferencing.
We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier.
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reviewer1065756
User
You can do meetings of up to two hundred people in a single conversation.
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Skype for Business Cons

Balbino
Analyst at a construction company with 51-200 employees
If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.
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Rajeev Jha
Database Manager at Wartsila India Ltd
Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution.
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John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating.
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Find out what your peers are saying about Microsoft, Cisco, TeamViewer and others in Virtual Meetings. Updated: October 2019.
372,185 professionals have used our research since 2012.
Rasik Chauhan
User at a energy/utilities company with 10,001+ employees
Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.
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PunitThakkar
Managing Director at Shivaami Cloud Services Pvt. Ltd.
I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.
Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow.
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Hm Lee
Head of Strategic Portfolio Management team at a comms service provider with 11-50 employees
I should be able to make a desktop phone call when I click a member of my Lync directory.
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reviewer846273
Senior Voice and Network Manager
We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so.
We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone.
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reviewer1065756
User
Make it user friendly.
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Find out what your peers are saying about Microsoft, Cisco, TeamViewer and others in Virtual Meetings. Updated: October 2019.
372,185 professionals have used our research since 2012.
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