Skype for Business Pros and Cons

Skype for Business Pros

MF
Owner and Senior Technical Architect at a consultancy with 1-10 employees
The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it.
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SD
Developer at a photography company with 1-10 employees
I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time.
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AVP - Global Talent Acquisition at CtrlS Datacenters
Making calls and having meetings is easy.
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Learn what your peers think about Skype for Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,773 professionals have used our research since 2012.
WH
Owner at a pharma/biotech company with 10,001+ employees
There are free versions of the solution available.
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Director Of Technology at UNCF
I use the chat feature to communicate with my staff, which is very helpful.
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Manager Global Business Development at Trigent Software Ltd
The calling features are most valuable, especially now as we are working remotely.
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RS
Manager, Quality and Process Excellence at a tech services company with 10,001+ employees
The most valuable feature is stability.
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AVP - Global Talent Acquisition at CtrlS Datacenters
It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy.
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NE
Sr. IT Project Manager at a university with self employed
The quality of the meetings is very good.
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Skype for Business Cons

MF
Owner and Senior Technical Architect at a consultancy with 1-10 employees
The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue.
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SD
Developer at a photography company with 1-10 employees
The integration with Outlook could be improved.
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AVP - Global Talent Acquisition at CtrlS Datacenters
The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams.
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Learn what your peers think about Skype for Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,773 professionals have used our research since 2012.
WH
Owner at a pharma/biotech company with 10,001+ employees
It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating.
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Director Of Technology at UNCF
Going forward, I would like to see better call quality and reliability.
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Manager Global Business Development at Trigent Software Ltd
There are issues with the bandwidth, particularly for external meetings,
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RS
Manager, Quality and Process Excellence at a tech services company with 10,001+ employees
We have had trouble with scalability when trying to host large meetings.
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AVP - Global Talent Acquisition at CtrlS Datacenters
We have found that there is a lag because it cannot integrate with the internal landline.
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NE
Sr. IT Project Manager at a university with self employed
We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question.
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Learn what your peers think about Skype for Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,773 professionals have used our research since 2012.