We performed a comparison between IBM Case Foundation and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."It is easy to set up workflows that notify the user depending on certain events."
"The most valuable feature is its stability, which is why we are using it."
"The client and the IBM content navigation are the solution's most valuable features."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The solution is scalable."
"It's very easy."
"The most valuable features of this solution are the security, storage, and document search capability."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It is quite good."
"The most valuable feature is that the documents are kept secure."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The solution can be quite expensive."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The interface needs to be more user-friendly."
"There are some features that could be enhanced like the document viewer"
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"90% of the feedback we receive states that the UI is not very user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The service as it currently stands is out-of-date and lacks flexibility."
"OpenText Documentum needs to improve its support."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"The biggest issue for us is the price of the product."
"The user interface can be a bit more intuitive."
"Sometimes DocBroker cannot see the DocBase."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. IBM Case Foundation is rated 7.8, while OpenText Documentum is rated 7.8. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
