We performed a comparison between DX Unified Infrastructure Management and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It is the foundation for our monitoring solution."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"It is easy to implement but requires good planning."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"The user interface is good enough."
"The threshold alerting is the most valuable feature."
"WhatsUp Gold is very easy to deploy."
"The most valuable feature is the monitoring of resources."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The Wi-Fi side needs improvement."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"It needs a little bit more functionality in the Admin Console."
"We want to see more investment in the UI and the dashboard."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"The company has not kept pace with developments."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"The dashboards need to be improved."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Regional product team support is not very good."
"The technical support does not bother to respond."
"The product is old and not updated."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"We can never achieve or get a good picture of the network topology."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 22 reviews. DX Unified Infrastructure Management is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM and ManageEngine OpManager, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana and PRTG Network Monitor. See our DX Unified Infrastructure Management vs. WhatsUp Gold report.
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