We performed a comparison between eG Enterprise and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product is simple to use."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The GUI is nicer than all the other graphical interfaces out there."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"It gives good insight into inside of what's going on with Exchange."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The solution is very easy to use and the web provides information with ease."
"The most valuable feature of PRTG Network Monitor is its ease of use."
"Speed of deployment is one of the most valuable features."
"The solution provides us response times to issues."
"Stability-wise, I rate the solution a ten out of ten."
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"Technical support is helpful."
"The up-to-date graphs and the history are very good."
"The Wi-Fi side needs improvement."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"The integration must be improved."
"Needs to improve the networking monitor capabilities."
"The solution needs to enhance the management dashboards."
"Dashboards are difficult to create, and not so useful."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Sometimes, our PRTG Network Monitor system crashes and a lot of sensors go down."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"The free version only gives us 100 free sensors to use. It would be nice if there was double that."
"We have had a few issues with the web elements, as far as the dashboard. With the dashboard, it has to be manually refreshed. Occasionally, we reboot the server, or at least web services, due to the web aspect."
"Needs ability to monitor standard notification time (notify after X time)."
"PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI."
"PRTG Network Monitor can improve Layer 2 and Layer 3 network maps and the GUI more user-friendly. Additionally, they should bundle the features so I can monitor everything on one particular device."
"The dashboarding definitely needs improvement."
eG Enterprise is ranked 42nd in IT Infrastructure Monitoring with 21 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. eG Enterprise is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and SolarWinds NPM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our PRTG Network Monitor vs. eG Enterprise report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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