UMASANKAR RAMBARKISAP Integrations (Cloud & On-Prem) & API Technical Solutions Consultant at B2BInfosys.com
Markus De HaanSelf Employed/Independent at a consultancy
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."
"The most valuable features assist with understanding data formats and transforming data."
"The technical support on offer through the portal is very helpful and responsive."
"The solution offers good integration capabilities."
"MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern."
"The solution's market place for different kinds of integration platforms is the most valuable feature."
"I have found several things most valuable, including its very quick implementation that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration."
"This is the easiest and best tool available."
"It is very easy to use for building connectors. It comes with a lot of connectors. For example, it has different adapters for NetSuite, which are very easy to use. It also has Salesforce connectors. The object store feature is also really easy to use. Mule Anypoint Platform is also good in terms of performance and how it is managed behind the scenes."
"The API toolkit is the solution's most valuable aspect at this time, for our organization."
"Overall, it is a pretty good product. It is also very scalable."
"When working on an elaborate rule, I end up creating it in notepad and then pasting it into the Extended Rule window, which is not convenient."
"The tool requires you to write a lot of code in Java and XSLT, which makes development tough."
"They do not have a solid partner ecosystem, and they do not have a clear roadmap for down the line; they're missing that clear roadmap."
"The reporting features could be better. right now, they are lacking a bit."
"MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market."
"Technical support needs to be improved, especially when you need help with more technical aspects of the solution."
"An on-premise setup requires special skills and you need a lot of professional services."
"Mule should have better B2B integration."
"Lacks intelligent management data and intelligent mappings."
"It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur."
"Its documentation needed a little bit of work to make it more usable. It is a platform that is used mainly by developers and other people for connecting systems. Its documentation was confusing in some areas and was not very helpful in other areas. I had to go to a consultant to get some work done, which ideally shouldn't be required."
"Licensing can be complex as is the case with most iPaaS/cloud offerings."
"Mule is not the cheapest integration platform out there, but it deserves the price we are paying."
"The product comes complete at one set price including support."
IBM B2B Integrator helps you securely integrate complex B2B processes with your partner communities. It provides a single, flexible B2B gateway that enables your organization to meet a wide range of B2B integration needs. The solution can improve business processes beyond enterprise boundaries and increase visibility into and across supply and demand chains.
With connectivity, composability, and control, Anypoint Platform solves the most challenging connectivity problems across SOA, SaaS, and APIs. It's a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.
IBM B2B Integrator is ranked 4th in Business-to-Business Middleware with 5 reviews while Mule Anypoint Platform is ranked 1st in Business-to-Business Middleware with 13 reviews. IBM B2B Integrator is rated 8.2, while Mule Anypoint Platform is rated 8.0. The top reviewer of IBM B2B Integrator writes "Great technical support with excellent integration capabilities and good scalability". On the other hand, the top reviewer of Mule Anypoint Platform writes "Constantly improving to help connect applications, data, and devices". IBM B2B Integrator is most compared with SEEBURGER Business Integration Suite, Mule ESB, SAP Process Orchestration, Axway AMPLIFY B2B Integration and IBM Sterling B2B Integration Services, whereas Mule Anypoint Platform is most compared with TIBCO BusinessWorks, SAP Process Orchestration, Informatica PowerCenter, Boomi AtomSphere Integration and Oracle Integration Cloud Service. See our IBM B2B Integrator vs. Mule Anypoint Platform report.
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