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Featured Review
Find out what your peers are saying about IBM BPM vs. IBM Case Foundation and other solutions. Updated: November 2021.
552,407 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface.""Being able to use a Java-based solution makes the product flexible.""The flexibility is great.""It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products.""Camunda Platform has a very good interface for workflow and business process design.""Easy to use and easy to integrate into the products and applications we provide for our customers.""The most valuable feature is the scheduling.""The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."

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"Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products.""IBM BPM is stable.""I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system.""IBM BPM is both scalable and stable.""This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows.""Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow.""Its dashboard is easy to use and very good. It allows us to customize.""Its workflow and integration with SAP are the most valuable features. It is also a stable solution."

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"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well.""The content management is great.""Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great.""The client and the IBM content navigation are the solution's most valuable features.""It is easy to set up workflows that notify the user depending on certain events.""The most valuable feature is its stability, which is why we are using it."

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Cons
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly.""The user interface needs some polishing because it is too technical for end-users to use it.""The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself.""Process interfaces between diagrams could be improved.""Lacking in forms visualization.""They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome.""In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition.""The migration strategy needs to be improved."

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"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM.""It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement.""The price and the overall installation process could be improved.""The front end is not customised for a good user experience.""There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers.""Importing and exporting between multiple environments is more difficult with other tools.""The integration could be improved.""If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."

More IBM BPM Cons »

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly.""Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow.""There are some features that could be enhanced like the document viewer""90% of the feedback we receive states that the UI is not very user-friendly.""The interface needs to be more user-friendly.""We are now using microservices but there are some areas where the coordination with FileNet is problematic."

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Pricing and Cost Advice
"The open-source version of the product is free to use.""Generally, the price could be better, as well as the licensing fees.""I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive.""I use the open-source free version.""When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition.""There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version.""We're using the open-source version for now.""Licensing costs are anywhere from $80,000 to $100,000 USD per year."

More Camunda Platform Pricing and Cost Advice »

"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs.""When considering the features of the solution the price is expensive compared to competitors.""Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well.""The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features.""IBM could improve the price. It is far too expensive.""I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example.""I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less.""It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."

More IBM BPM Pricing and Cost Advice »

"Pricing is in the mid-range, it is not cheap, but it's not expensive.""This is not an expensive solution and we are using the standard license.""IBM Case Foundation is a little expensive."

More IBM Case Foundation Pricing and Cost Advice »

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Questions from the Community
Top Answer: One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With… more »
Top Answer: Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with… more »
Top Answer: Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based… more »
Top Answer: We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user… more »
Top Answer: We had a yearly license. I believe that if the license were cheaper, it would have a greater impact.
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Comparisons
Also Known As
Camunda BPM
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Case Foundation, FileNet Business Process Manager
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Overview

Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.

With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.

IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.
IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.
Offer
Learn more about Camunda Platform
Learn more about IBM BPM
Learn more about IBM Case Foundation
Sample Customers
24 Hour Fitness, Accruent, Allianz Indonesia, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Suncorp Group Limited
Top Industries
REVIEWERS
Financial Services Firm22%
Comms Service Provider22%
Computer Software Company22%
Non Profit11%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider17%
Financial Services Firm11%
Government8%
REVIEWERS
Financial Services Firm59%
Insurance Company15%
Computer Software Company10%
Energy/Utilities Company5%
VISITORS READING REVIEWS
Computer Software Company30%
Financial Services Firm17%
Comms Service Provider17%
Insurance Company6%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider12%
Financial Services Firm11%
Government10%
Company Size
REVIEWERS
Small Business53%
Midsize Enterprise23%
Large Enterprise25%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise25%
Large Enterprise58%
REVIEWERS
Small Business22%
Midsize Enterprise10%
Large Enterprise69%
VISITORS READING REVIEWS
Small Business7%
Midsize Enterprise23%
Large Enterprise70%
REVIEWERS
Small Business25%
Midsize Enterprise38%
Large Enterprise38%
Find out what your peers are saying about IBM BPM vs. IBM Case Foundation and other solutions. Updated: November 2021.
552,407 professionals have used our research since 2012.

IBM BPM is ranked 4th in Business Process Management (BPM) with 24 reviews while IBM Case Foundation is ranked 12th in Business Process Management (BPM) with 6 reviews. IBM BPM is rated 7.8, while IBM Case Foundation is rated 8.0. The top reviewer of IBM BPM writes "A very stable and powerful tool for handling lots of concurrent users, but it is expensive, and the Eclipse-based tool has performance issues when you have a lot of developers". On the other hand, the top reviewer of IBM Case Foundation writes "Harness and integrate unstructured information with business processes". IBM BPM is most compared with IBM Business Automation Workflow, Pega BPM, Apache Airflow, Appian and Newgen OmniFlow, whereas IBM Case Foundation is most compared with IBM Business Automation Workflow, OpenText 360 for SharePoint, Appian, Pega BPM and ARIS BPA. See our IBM BPM vs. IBM Case Foundation report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.