We performed a comparison between IBM BPM and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"Automation is the most valuable feature of IBM BPM."
"Our customers use the solution as a workflow platform to manage their processes."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"I rate the technical support a ten out of ten...The product's installation was easy."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The client and the IBM content navigation are the solution's most valuable features."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The most valuable feature is its stability, which is why we are using it."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"It is easy to set up workflows that notify the user depending on certain events."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The content management is great."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"The options for customization could be improved. More customization using your own code would be beneficial."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"They should incorporate an API gateway functionality within it to simplify integrations."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"If the processing gets better, it would be more efficient."
"I would like to see a lot more case studies."
"The interface needs to be more user-friendly."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The solution can be quite expensive."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The cloud version could use more stability."
"There are some features that could be enhanced like the document viewer"
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while IBM Case Foundation is ranked 22nd in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while IBM Case Foundation is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas IBM Case Foundation is most compared with IBM Business Automation Workflow. See our IBM BPM vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
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