We performed a comparison between IBM Datacap and Microsoft Power Automate based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can have all scanners accessible from my end."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"It's a platform, not a configured application, so you can do what you want with it."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"The installation of the solution is very simple."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"The most valuable feature of Microsoft Power Automate is the ability to automate tedious tasks."
"The product is very stable."
"I use the product for automation."
"The solution has saved us hours of work."
"I believe document reading has been beneficial when dealing with Microsoft."
"You can automate almost everything in your organization by simply dragging and dropping and selecting a few options, whether it's an Excel spreadsheet or other on-premise data."
"The most valuable feature is that it is pretty low-code, so you don't need much coding expertise to use it."
"It helps with the feedback mechanism, where we need to determine the relevant team and obtain their email addresses."
"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."
"I would like to see integration of Watson AI technology into Datacap."
"Third-party integration could be improved; it's very slow."
"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"I would like to see better data integration with different sources."
"There is a limitation in setting up loops, where it does not support multiple conditions."
"Automatic selectors that allow me to select parts of a website could be more adaptable."
"It doesn't have any OCR capabilities."
"Execution of workflows could be improved."
"The solution could have more integration with different platforms."
"I was working on it for around three days and then took a break of about two days. When I went back to it, all of the Excel, and all the Excel functions, just disappeared. Completely vanished. When I looked up the help, it said that sometimes that happens when you're not connected to the internet."
"Their connector to Oracle or premium data sets that aren't Microsoft would often fail for me. The information given back about why it failed wasn't always robust to understand how to fix it and why it happened."
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 123 reviews. IBM Datacap is rated 7.6, while Microsoft Power Automate is rated 7.8. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, HyperScience, OpenText Intelligent Capture and Hyland OnBase, whereas Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, IBM Robotic Process Automation (RPA) and Tungsten RPA. See our IBM Datacap vs. Microsoft Power Automate report.
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