We performed a comparison between M-Files and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software.
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Simplicity to roll out, features available, customization options."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"An SAP user can store documents directly into OpenText without a connector."
"Most of our customers are very fond of the upgraded smart user interface."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"The integration with other products needs to be improved."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The architecture needs improvement, as it's complex."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"A dashboard with information would be nice to see."
"The solution's performance, stability, and consistency could be improved."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
Earn 20 points
M-Files is ranked 8th in Document Management Software while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. M-Files is rated 9.0, while OpenText Extended ECM is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". M-Files is most compared with SharePoint, IBM FileNet, OpenText Documentum, Microsoft Purview Records Management and Alfresco, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Core Share.
We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
