MHR iTrent vs SAP SuccessFactors comparison

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349 views|244 comparisons
0% willing to recommend
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14,703 views|9,836 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between MHR iTrent and SAP SuccessFactors based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM.
To learn more, read our detailed Cloud HCM Report (Updated: April 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"MHR iTrent's functionality and the payroll part are good."

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"The overall functionality of the solution is very good.""The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors.""The initial setup was pretty simple.""SAP SuccessFactors is a stable solution.""The UX in SAP SuccessFactors is good.""The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization.""The most valuable feature of SAP SuccessFactors is analytics.""Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless. It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good."

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Cons
"Customer support and getting help from MHR iTrent are not great at all."

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"One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities.""I don't think SuccessFactors is quite fit for use as an employee database.""The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data.""It is not that user-friendly. It can be made more user-friendly.""It's a bit complicated to make a change in the tool... It is time-consuming.""The integration between the recruitment module and employee central is a big problem.""We encountered challenges with the tool's integration with third-party applications and deployments.""The reporting tool is not as good as IBM Cognos which is very, very powerful."

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Pricing and Cost Advice
Information Not Available
  • "The licensing fees are based on the number of modules that are being used, and the number of users."
  • "I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • More SAP SuccessFactors Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:MHR iTrent's functionality and the payroll part are good.
    Top Answer:Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients… more »
    Top Answer:We use the whole integrated payroll HR system. I'm more on the payroll side. They do not host us, but we host ourselves.
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Top Answer:The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it… more »
    Ranking
    20th
    out of 68 in Cloud HCM
    Views
    349
    Comparisons
    244
    Reviews
    1
    Average Words per Review
    217
    Rating
    6.0
    1st
    out of 68 in Cloud HCM
    Views
    14,703
    Comparisons
    9,836
    Reviews
    43
    Average Words per Review
    492
    Rating
    7.7
    Comparisons
    Also Known As
    MidlandHR iTrent, iTrent
    SuccessFactors
    Learn More
    Overview

    iTrent is a single, web based HR, payroll, talent management and workforce planning solution supporting latest operational methodologies for managing people. From organisational planning, attraction and selection, to pay, performance management, learning and development, and retention. iTrent helps align people to organisational goals, develop talent to support future requirements and release the true value of your people.

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    Sample Customers
    Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization21%
    Computer Software Company14%
    Government12%
    Real Estate/Law Firm9%
    REVIEWERS
    Manufacturing Company26%
    Computer Software Company17%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company8%
    Manufacturing Company6%
    Financial Services Firm6%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    REVIEWERS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise40%
    Buyer's Guide
    Cloud HCM
    April 2024
    Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    MHR iTrent is ranked 20th in Cloud HCM with 1 review while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. MHR iTrent is rated 6.0, while SAP SuccessFactors is rated 7.8. The top reviewer of MHR iTrent writes "A scalable solution with good functionalities, but customer support needs to improve". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". MHR iTrent is most compared with SAP HCM, Oracle HCM Cloud, Workday and Access PeopleXD, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and UKG.

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    We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.