We performed a comparison between MHR iTrent and SAP SuccessFactors based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM."MHR iTrent's functionality and the payroll part are good."
"The overall functionality of the solution is very good."
"The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors."
"The initial setup was pretty simple."
"SAP SuccessFactors is a stable solution."
"The UX in SAP SuccessFactors is good."
"The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization."
"The most valuable feature of SAP SuccessFactors is analytics."
"Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless. It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good."
"Customer support and getting help from MHR iTrent are not great at all."
"One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities."
"I don't think SuccessFactors is quite fit for use as an employee database."
"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data."
"It is not that user-friendly. It can be made more user-friendly."
"It's a bit complicated to make a change in the tool... It is time-consuming."
"The integration between the recruitment module and employee central is a big problem."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"The reporting tool is not as good as IBM Cognos which is very, very powerful."
MHR iTrent is ranked 20th in Cloud HCM with 1 review while SAP SuccessFactors is ranked 1st in Cloud HCM with 90 reviews. MHR iTrent is rated 6.0, while SAP SuccessFactors is rated 7.8. The top reviewer of MHR iTrent writes "A scalable solution with good functionalities, but customer support needs to improve". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". MHR iTrent is most compared with SAP HCM, Oracle HCM Cloud, Workday and Access PeopleXD, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and UKG.
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