Microsoft 365 Business vs Zoom comparison

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577 views|264 comparisons
97% willing to recommend
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Read 201 Zoom reviews
8,262 views|1,864 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft 365 Business and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft 365 Business vs. Zoom Report (Updated: March 2020).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I can use it to access my data from wherever I want, which is a very good feature.""The support is good.""The most valuable feature for us is Microsoft Teams.""I would recommend Microsoft 365 Business to new users because it has user-friendly features for beginners.""The solution comes with many applications as part of the package which is useful.""It is easy to use.""The best thing about the product is the ecosystem of it. As most of our users are using Windows and it's a product of Microsoft, we find we get amazing performance.""The solution is easy to use and has good performance."

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"It is very easy to use. The utilization of the network is very good.""The most valuable feature of Zoom is having the ability to be able to share your screen and chat whilst you're online.""The solution is easy to scale.""Zoom is easy to use.""Zoom is easy to use and does not require much network bandwidth. Additionally, it does not require a lot of configuration which is very good.""The biggest advantage with Zoom, compared to other similar products, is the simplicity.""Zoom is easy to use and does not consume very much in terms of resources.""I find Zoom's sharing features, particularly presenting slides, quite useful. While I'm uncertain if it outperforms Teams in this aspect, I appreciate its functionality. Its breakout room feature is good."

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Cons
"Stability-wise, the program could be improved.""The program's UI could be faster.""If Business 365's documentation were better, then the user could read it and fix their issues by themselves. Microsoft could also add some more detailed pop-up troubleshooting messages. When a user has a problem, the messages they get don't help much.""Data protection needs to be improved.""Technical support could be better.""At least a basic collaboration tool or project management tool should be included in the solution for the price we pay.""Updates to the SQL server with better features are needed to compete with Oracle Database.""The cloud performance and the ability to work remotely are actually not very good. I prefer to work on-prem on my laptop. The quality is better."

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"It would be great if there was a bit more camera control. For example, cropping the image, and improving the background remover features, which can be buggy right now.""Sound is not an issue, however, with video I've always had issues when using the free service.""Additional end-user features like polling would be beneficial.""I did not see a Whiteboarding feature when using Zoom. They should add this in the next release.""I can't speak to any aspect that needs improvement.""Password requirement for every meeting.""It would be useful, for my purposes, to be able to run a meeting like a webinar where the solution doesn't show all of the people on the actual call. It would be great if it had the flexibility to allow people to "hide" themselves from the meeting, or to give the person running the meeting the capability of choosing who could be seen, or not.""The solution could improve by being more secure."

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Pricing and Cost Advice
  • "Depending on which plan you purchase, there are a plethora of applications available to you."
  • "Compared to buying a license, it is much cheaper and a good buy."
  • "We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
  • "USD $1,250 annually for the standard package."
  • "Pricing can vary a lot due to fluctuations in exchange rates and that is not favorable for planning."
  • "Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
  • "It works out to be $12.50 per user per month."
  • "Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
  • More Microsoft 365 Business Pricing and Cost Advice →

  • "Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."
  • "There is a 40-minute time limit when you use the basic version, which is free."
  • "In the basic version, there is a 40-minute time limit on group meetings."
  • "Zoom is available with an open license that can support meetings of up to 40 minutes."
  • "The cost of Zoom has led me to use WeChat, instead."
  • "I have been using the free version of Zoom."
  • "The price is $149 USD yearly."
  • "We have an account but we are also using the free version."
  • More Zoom Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was straightforward.
    Top Answer:My company places emphasis on the different licenses purchased. The company has P1 and P2 licenses from Microsoft. For certain tasks, you need a Microsoft license. There are additional costs attached… more »
    Top Answer:The solution's technical support team takes time to respond to users, making it an area of the tool's shortcomings where improvements are required.
    Top Answer:Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
    Top Answer:The product quality is very good.
    Top Answer:The pricing is reasonable. It costs $15 a year.
    Ranking
    Views
    577
    Comparisons
    264
    Reviews
    30
    Average Words per Review
    304
    Rating
    8.3
    1st
    out of 63 in Virtual Meetings
    Views
    8,262
    Comparisons
    1,864
    Reviews
    35
    Average Words per Review
    432
    Rating
    8.3
    Comparisons
    Also Known As
    Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
    Learn More
    Overview

    Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

    Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

    Sample Customers
    Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
    Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
    Top Industries
    REVIEWERS
    Computer Software Company14%
    Comms Service Provider11%
    Financial Services Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government7%
    Manufacturing Company7%
    Healthcare Company6%
    REVIEWERS
    Computer Software Company26%
    Financial Services Firm12%
    Manufacturing Company10%
    University7%
    VISITORS READING REVIEWS
    Educational Organization87%
    University3%
    Computer Software Company1%
    Financial Services Firm1%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise48%
    REVIEWERS
    Small Business41%
    Midsize Enterprise14%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise87%
    Large Enterprise9%
    Buyer's Guide
    Microsoft 365 Business vs. Zoom
    March 2020
    Find out what your peers are saying about Microsoft 365 Business vs. Zoom and other solutions. Updated: March 2020.
    770,292 professionals have used our research since 2012.

    Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Microsoft 365 Business is rated 8.4, while Zoom is rated 8.4. The top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Jamf Pro, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco TelePresence and Cisco Meeting Server. See our Microsoft 365 Business vs. Zoom report.

    We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.