We performed a comparison between Microsoft Intune and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has reduced the risk of security breaches by 30%."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"One of the main features of the solution is it allows the management of many devices in different ways."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"We have a BYOD policy, and this solution helps us manage our devices."
"Intune's most valuable features are the device, compliance, and configuration policies."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"The most valuable feature of TeamViewer is its ease of use."
"The most important feature of TeamViewer is its ease of use."
"TeamViewer is stable."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"TeamViewer has a good interface."
"It is fairly feature-rich and stable."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"It would be helpful if there was proactive remediation."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"The add-ons must be integrated into the solution."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"The initial setup is a little bit complex."
"It's only good for a Microsoft environment."
"The UI is not user-friendly and has room for improvement."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"I don’t see any areas where improvement is needed."
"It becomes complicated to switch from one monitor to another for different windows."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"The file transfer functionality crashes sometimes."
"The stability of TeamViewer is good, but it could be better."
Microsoft Intune is ranked 4th in Remote Access with 166 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Intune is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Microsoft Intune vs. TeamViewer report.
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