We performed a comparison between NETSCOUT nGeniusONE and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."
"The most valuable features are visibility, real-time, on-demand."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"It gives me the MOS, latency, and jitter."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"The tool is quite easy to deploy, and it offers very good support."
"One of the valuable features is rapid dashboards."
"The best feature is the highly flexible graphs."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"Dynamic Component Mapping is key and unique."
"The most valuable features of ScienceLogic are AI and machine learning."
"The Wi-Fi side needs improvement."
"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."
"Initial setup was complex."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"They need a little more self-service."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"From a performance perspective, it needs to improve a lot."
"The product must educate its strategic partners for deployment."
"It was challenging onboarding users."
"Admins do not have direct access to the reporting."
"ScienceLogic could improve the implementation, it could be made easier."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. NETSCOUT nGeniusONE is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our NETSCOUT nGeniusONE vs. ScienceLogic report.
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