OpenText ECM vs. SharePoint

As of April 2019, OpenText ECM is ranked 5th in Enterprise Content Management with 4 reviews vs SharePoint which is ranked 1st in Enterprise Content Management with 39 reviews. The top reviewer of OpenText ECM writes "Provides integration of a document management platform with many applications, though initial stability issues can occur". The top reviewer of SharePoint writes "The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution". OpenText ECM is most compared with SharePoint, IBM FileNet and Documentum. SharePoint is most compared with Atlassian Confluence, OpenText ECM and Box. See our OpenText ECM vs. SharePoint report.
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OpenText ECM Logo
10,302 views|5,533 comparisons
SharePoint Logo
70,574 views|30,309 comparisons
Most Helpful Review
Find out what your peers are saying about OpenText ECM vs. SharePoint and other solutions. Updated: March 2019.
333,561 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
An SAP user can store documents directly into OpenText without a connector.Scalability is great. We can extend areas horizontally and vertically.The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc.Simplicity to roll out, features available, customization options.

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The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features.The workflow feature is valuable because it enables us to cascade responsibilities.It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint.The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution.Tech support tops off as excellent.It is very stable.The ability to have version control and co-editing is vital to our workflows.Helps with document collaboration and workflow.

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Cons
We are looking for new, advanced UI features. Currently, the UI does not look great.Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours.User interface needs improvement (at least in the version we are using, desktop client).

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The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to cloud can also use improvement.Workflow is something that can become more intelligent.Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents.The initial setup was very complex.I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve.SharePoint sometimes cannot handle the amount of co-editing that we do.Needs improvement on the user interface.Processing data from multiple site collections is not easy as they reside in different databases.

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Pricing and Cost Advice
The licensing is not that complex for the core products, but it becomes more complicated for some additional modules.

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The pricing works for us.The cost is expensive, but worthwhile.We have purchased add-ons to handle multiple site collections, form creation, and design.The data classification and search elements are cheap.The replacement costs for it are cheaper if you use only SharePoint.It is very expensive.​Licensing can be by server or by seat.As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to.

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report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
333,561 professionals have used our research since 2012.
Ranking
Views
10,302
Comparisons
5,533
Reviews
4
Average Words per Review
234
Avg. Rating
8.3
Views
70,574
Comparisons
30,309
Reviews
38
Average Words per Review
294
Avg. Rating
7.4
Top Comparisons
Compared 35% of the time.
Compared 15% of the time.
Compared 10% of the time.
Compared 10% of the time.
Compared 7% of the time.
Compared 7% of the time.
Also Known As
Livelink ECMSharePoint 2007, SharePoint 2010
Learn
OpenText
Microsoft
Overview

OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information and gain better business insight, create a positive business impact, increase process velocity, reduce risks related to information governance, and protect intellectual property from internal leaks and external threats. OpenText provides solutions in the core EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery.

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Offer
Learn more about OpenText ECM
Learn more about SharePoint
Sample Customers
KUKA Roboter GmbH, MAN Diesel & Turbo, FMC Technologies, Alcatel-Lucent, KHS GmbH, The Black Sea Trade and Development Bank, COMM-UNITY EDV GmbH, BwFuhrparkService GmbH, Swarovski, Hydro One, Viega Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Top Industries
No Data Available
REVIEWERS
Financial Services Firm14%
University11%
Comms Service Provider9%
Transportation Company7%
VISITORS READING REVIEWS
Financial Services Firm33%
Insurance Company9%
Government6%
Healthcare Company6%
Company Size
No Data Available
REVIEWERS
Small Business37%
Midsize Enterprise23%
Large Enterprise40%
VISITORS READING REVIEWS
Small Business31%
Midsize Enterprise21%
Large Enterprise49%
Find out what your peers are saying about OpenText ECM vs. SharePoint and other solutions. Updated: March 2019.
333,561 professionals have used our research since 2012.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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