We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a very good solution."
"Simplicity to roll out, features available, customization options."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"An SAP user can store documents directly into OpenText without a connector."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"We can configure the solution with any industry's products per customer requirements."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"The most valuable features are the collaboration and sharing."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"It allows for simultaneous users to be on it."
"Information is much more readily available."
"Quantity and variety of partners with solution development ability on the platform."
"The search feature is valuable."
"Information is now available instantly to managers on all devices."
"It offers ease of use, which is crucial."
"User interface needs improvement (at least in the version we are using, desktop client)."
"OpenText Extended ECM's user interface could be improved."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"A dashboard with information would be nice to see."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The architecture needs improvement, as it's complex."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"Processing data from multiple site collections is not easy as they reside in different databases."
"The initial setup is complex and has room for improvement."
"Needs improvement on the user interface."
"We would like more security features, like automating."
OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Microsoft Teams. See our OpenText Extended ECM vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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