We performed a comparison between OpenText 360 for SharePoint and WorkFusion based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The fact that it allows for the internal sharing of information is very good."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The collaborative environment for long-term archival or record management is great."
"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."
"In our opinion this group are the leaders in providing RPA solutions."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"The cognitive features of this solution are good."
"For automating mundane activities, I can recommend WorkFusion."
"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"Integration is an area where the solution lacks."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"The user interface could definitely be improved."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"The user experience could be better both from an RPA perspective and from a business perspective."
"We would like to see further improvement in the area of running headless."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews while WorkFusion is ranked 14th in Process Automation with 30 reviews. OpenText 360 for SharePoint is rated 8.4, while WorkFusion is rated 7.8. The top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and Camunda, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
