We performed a comparison between Proofpoint Email Protection and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"A one-stop shop for email protection"
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"The stability is very good."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The feature that I like the best is the fingerprinting concept."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The solution is stable and the performance is good."
"The cloud-based interface is very user-friendly."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The setup is pretty simple."
"It has very good capabilities for managing malware."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"Pricing for the platform could still be cheaper."
"Proofpoint Email Protection's interface is confusing and could be improved."
"The scalability can be improved, and the solution can be optimized."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"The largest complaint that we hear from our customers is that there is no local support."
"Sometimes it detects false positives."
"It could be more scalable."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"The solution takes up a lot of memory."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The product must improve the user dashboards."
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Proofpoint Email Protection is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Barracuda Email Security Gateway. See our Proofpoint Email Protection vs. Symantec Messaging Gateway report.
See our list of best Secure Email Gateway (SEG) vendors.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.