We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"The most valuable includes managing everything from a single console."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"It is very easy to use. It has a very easy interface."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"I am impressed by the service desk ticketing and asset management."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"The solution is capable of integrating with many applications and devices in comparison to BigFix."
"We can manage all the configuration consistency between all our servers."
"There are new modules available, which help to simplify the workflow. That is what we like about it."
"The solution is very simple to use."
"It has improved our organization through provisioning and security hardening. When we do get a new VM, we have been able to bring on a provisioned machine in less than a day. This morning alone, I provisioned two machines within an hour. I am talking about hardening, installing antivirus software on it, and creating user accounts because the Playbooks were predesigned. From the time we got the servers to the actual hand-off, it takes less than an hour. We are talking about having the servers actually authenticate Red Hat Satellites and run the yum updates. All of that can be done within an hour."
"Ansible Tower offers use a UI where we can see all the pushes that have gone into the server."
"I like being able to control multiple systems and push out updates quickly with just a couple of clicks of a button and commands. I like the automation because it is a time saver."
"Being a game-changer in configuration management software is what has made Ansible so popular and widespread. Much of IT is based on SSH direct connectivity with a need for running infrastructure in an agentless way, and that has been a big plus. SSH has become a great security standard for managing servers. The whole thing has really become an out-of-the-box solution for managing a Unix estate."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"The solution could improve its flexibility."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"There could be more stuff in the workflows. I hope that if I have ten templates with different services on it, workflow could auto-populate all the template-based services."
"Documentation could be improved. Many times, if I'm looking for something, I have to Google it in a lot of places, then figure out what the best approach will be. There are some best practices documents, but they don't give you the information."
"Performance has been an issue on larger environments, but it has gotten a lot better over the past two years."
"There is always room for improvement in features or customer support."
"We would like support for the post-integration of this product before cloud frameworks because right now their approach is to avoid using on-premises activities and move everything to the cloud."
"Ansible could use more public relations and marketing."
"Some of the modules in Ansible could be a bit more mature. There is still a little room for further development. Some performance aspects could be improved, perhaps in the form of parallelism within Ansible."
"It needs better documentation."
More Quest KACE Systems Management Pricing and Cost Advice →
More Red Hat Ansible Automation Platform Pricing and Cost Advice →
Quest KACE Systems Management is ranked 8th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Capable of broad integrations with easy-to-operate infrastructure and user controls". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Ivanti Neurons Patch for Intune and Automox, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
