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SCOM Logo
Read 14 SCOM reviews.
15,364 views|10,566 comparisons
WhatsUp Gold Logo
4,719 views|3,823 comparisons
Most Helpful Review
Find out what your peers are saying about SCOM vs. WhatsUp Gold and other solutions. Updated: September 2020.
437,064 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature is the extensibility, as there are really no limits as to what you can do with it.It is a user-friendly product that requires almost no maintenance.The most valuable feature is the monitoring of Windows and Linux servers.The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage.This is a product that does more generally than any of the competing solutions.

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It handles the basics of monitoring.It is stable.The documentation is very good.The installation and configuration process are easy.The most valuable features are network bandwidth monitoring and monitoring device health.I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well.This is a good, stable network monitoring solution for devices.The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface.

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Cons
The interface is a little bit cumbersome and certain actions could be simplified.It would be a much better product if Microsoft provided management packs with the product.The dashboard features are not user-friendly for our management team, only for the technical department.I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately.In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.Then there is also an issue with capacity and limited space. That is something that needs to be improved.Of course, price is always an issue with Microsoft and could be improved.It lacks certain details that other products do better, like granular access and better application monitoring.

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The product is old and not updated.The interface needs some work.The technical support does not bother to respond.The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be.Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible.Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity.I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy.Adding on services increases the cost and on the version we have there is no option for ATM monitoring.

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Pricing and Cost Advice
SCOM is part of the System Center suite and I am satisfied with the pricing.It is more expensive than the competition.If you have a Microsoft Enterprise Agreement, then this is part of the agreement.Our licensing fees are approximately $30 per user, per month.

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There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support.The pricing can be on the expensive side when considering competing products.The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive.I'm not sure, but it's expensive. We don't pay any additional fees.Pricing is reasonable compared to other products.

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Questions from the Community
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Top Answer: PRTG can be considered.
Top Answer: The documentation is very good.
Top Answer: For us, the tool is free to use as it is at the end of life and we don't pay for technical support.
Ranking
10th
Views
15,364
Comparisons
10,566
Reviews
13
Average Words per Review
705
Avg. Rating
7.5
16th
Views
4,719
Comparisons
3,823
Reviews
10
Average Words per Review
505
Avg. Rating
8.2
Popular Comparisons
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Also Known As
System Center Operations Manager, SCOM 2012
Learn
Microsoft
Progress Software
Overview
System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.Ipswitch WhatsUp Gold's a layer 2/3 discovery results in a detailed interactive map of your entire networked infrastructure. One affordable license lets you monitor any mix of networks, wireless controllers, servers, virtual machines, applications, traffic flows and configurations across Windows, LAMP and Java environments. It Manage networks, traffic, physical servers, VMs and applications with easy-to-use and customizable maps, dashboards and alerts. WhatsUp Gold streamlines workflows by letting you initiate management tasks directly from the interactive map. Additional Features include: Application Monitoring, Network Traffic Analysis, Configuration Management, Discovery & Network Monitoring, Cloud Monitoring, Virtual Environment Monitoring, Distributed Monitoring and Failover Manager.
Offer
Learn more about SCOM
Learn more about WhatsUp Gold
Sample Customers
Dialog TelekomArtoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Top Industries
REVIEWERS
Financial Services Firm16%
Retailer13%
Government10%
Healthcare Company10%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider13%
Government8%
Manufacturing Company5%
REVIEWERS
Financial Services Firm25%
Government25%
Energy/Utilities Company13%
Healthcare Company13%
VISITORS READING REVIEWS
Computer Software Company29%
Government13%
Comms Service Provider12%
Manufacturing Company12%
Company Size
REVIEWERS
Small Business17%
Midsize Enterprise27%
Large Enterprise57%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise24%
Large Enterprise71%
REVIEWERS
Small Business38%
Midsize Enterprise23%
Large Enterprise38%
Find out what your peers are saying about SCOM vs. WhatsUp Gold and other solutions. Updated: September 2020.
437,064 professionals have used our research since 2012.
SCOM is ranked 10th in Network Monitoring Software with 14 reviews while WhatsUp Gold is ranked 16th in Network Monitoring Software with 11 reviews. SCOM is rated 7.6, while WhatsUp Gold is rated 7.8. The top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". On the other hand, the top reviewer of WhatsUp Gold writes "Great interface but has no end to end monitoring from a user perspective". SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and AppDynamics, whereas WhatsUp Gold is most compared with SolarWinds NPM, PRTG Network Monitor, Zabbix, Splunk and Fortinet FortiSIEM. See our SCOM vs. WhatsUp Gold report.

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