Forcepoint Data Loss Prevention Room for Improvement

ITMgr3546
IT Manager at a government with 10,001+ employees
I don't know where they are going as an organization vendor, because my job ends the moment its implemented, so I would go onto other things. If I were a betting man, though, I would say that they're going to have to find a way of creating what we call multitenancy, because if for example we have a constituency group set of users who don't work for the department and they contract out, then our work with them is highly sensitive. Being able to separate in segment amounts separately from our core would help. We could use better ways of customer or users segmentation capabilities. For example, if I wanted to push a report by a certain organizational entity or unit, I wouldn't be able to do that without a lot of work. The reporting could be better. View full review »
OwnChair354
Owner at a tech services company with 11-50 employees
The requirements for the implementation is quite heavy. Forcepoint needs to look at how they can reduce the terms of the requirement for implementation. They also need to look at providing training for the end user, to enable them to get on it at speed. Their support also need to improve, because the response to support time is not very fast. Their response time is about 8 to 12 hours, so something needs to be done about that. View full review »
Sayed Ahmed
I-Security Engineer at NHQ Distributions Ltd
The user interface for this solution should be improved. We would like to see OCR from handwritten documents. There is no support for the Bangla (Bengali) language, so we cannot use the Forcepoint technology for Bangla documents. It does support other languages, but Bangla is not one of them. Finally, there are some of our customers who want to have a greater resolution when dealing with these technologies. View full review »
Find out what your peers are saying about Forcepoint, Symantec, Digital Guardian and others in Data Loss Prevention. Updated: November 2019.
379,241 professionals have used our research since 2012.
Javier Ramirez
Network Security Specialist at SEFISA
Sometimes the agent has trouble communicating with the central management. You need to push a lot of different times to get the policy. Another issue is that the templates are primarily in English and Japanese. They have a lot of Spanish speaking customers and should have more options in Spanish. It should integrate better with email. View full review »
Eze Osiago
Solution Consultant at Infodata Professional Services
Forcepoint should consider developing its own classification technique to complement its fingerprinting technique. That way it will be the most sorted after DLP Solution in the market. Technical support needs improvement. There are long stretches of time between queries and responses. It's worrisome. There's zero Forcepoint presence in West Africa. Customers typically like having these things close to them. It would help if they had a presence here. Right now, Forcepoint West Africa has been administered from South Africa. Because of this, customers can't access premium support in our region. View full review »
DR Goyal
VP Technology at RAH Infotech
We want to be able to do data classification better in the product and reduce false positives, especially on data loss prevention. Because of this, we are currently looking for another solution for the data classification. View full review »
Find out what your peers are saying about Forcepoint, Symantec, Digital Guardian and others in Data Loss Prevention. Updated: November 2019.
379,241 professionals have used our research since 2012.
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