IBM Datacap Room for Improvement

Matthew Rybak
Operations Specialist at Fairfax Data Systems
I would like to see integration of Watson AI technology into Datacap. AI could play a huge, pivotal role as far as where IBM technology's heading. Not only that, but where the world's technology is heading, as well. We have been seeing all these different competitive uses and different, softer technologies along with a lot of copycats who have popped up. IBM is fantastic and phenomenal at being a differentiator. As time has moved forward, there has been less focus on the Datacap and the FileNet side, and there has been more focus on the next generation of technology, like AI. View full review »
TonyNguyen
Senior Engineer at a tech services company with 51-200 employees
I've always had my own gripes. Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing, based on the core count. The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas. View full review »
Rajan Merchant
Datacap Practice Director at a tech services company with 1,001-5,000 employees
Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better. View full review »
Find out what your peers are saying about CA View vs. IBM Datacap and other solutions. Updated: November 2019.
377,556 professionals have used our research since 2012.
ProductLebf9
Product Lead at a financial services firm with 10,001+ employees
I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great. View full review »
Troy Desbarres
Architect at a tech vendor with 11-50 employees
Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core. View full review »
John Pakledinaz
IT Manager at Andres Medical Billing, Ltd.
The usability is challenging and hard for our business users. I would like better ease of use and more support options. View full review »
Find out what your peers are saying about CA View vs. IBM Datacap and other solutions. Updated: November 2019.
377,556 professionals have used our research since 2012.
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